- Location
- San Antonio Texas USA
- Address
- 15900 La Cantera Parkway #14, San Antonio, TX 78256 View map
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $21.53–26.91/hour
- Department
- Retail & Boutique Operations
- Posted
- Oct 13, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
The Asset Protection Investigator works on-site at the distribution center, reporting to the Asset Protection Manager, to prevent losses from external and internal theft and fraud. The role maintains safety, conducts surveillance and investigations, documents incidents, prepares reports, and helps control inventory loss through audits and training. The hourly rate is $21.53–$26.91, with starting pay depending on market, experience, qualifications, work location, and other job-related factors.
Role & Responsibilities
- Maintain the general safety of customers, employees, and the store.
- Assess and assist with emergency situations.
- Monitor and conduct surveillance to identify indicators of internal or external theft and fraud.
- Conduct internal and external investigations and document all Asset Protection incidents.
- Prepare and complete reports on theft incidents, merchandise recoveries, accident investigations, and audits.
- Reduce and control inventory loss through audits and training.
- Support and participate in store operations programs.
Qualifications
- Customer-focused mindset.
- Verbal and written communication skills.
- Basic proficiency with computer software.
- Investigative and conflict management skills.
- Ability to respond quickly to changes in direction or unexpected situations.
- Ability to work a flexible schedule based on store needs.
Skills
Experience
At least 1 year of experience in Loss Prevention or Asset Protection.
Compensation
The base compensation for this position ranges from USD 21.53 to USD 26.91 per hour.
Benefits
Medical, dental, and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits, including critical illness, hospital, and accident insurance; and an employee discount. Eligible full-time employees receive a comprehensive benefits package.
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Loss Prevention Investigator», «Retail Asset Protection Investigator», «Security Investigator», «Asset Protection Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.