- Location
- Short Hills New Jersey USA
- Address
- 1200 Morris Turnpike, Short Hills, NJ 07078 View map
- Employment
- Full-Time
- Seniority
- Mid-Level
- Posted
- Oct 14, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
The Alterations Associate produces high-quality garment alterations to established time-frame standards, supports fittings and customer relationships, and works with store teams under the direction of the Alterations Manager. The role requires at least 5 years of seamstress or tailoring experience with high-end merchandise; compensation varies by geographic location, experience, and other job-related factors.
Role & Responsibilities
- Produce high-quality alterations within established time-frame standards.
- Provide customer service, establish and help maintain customer relationships, and work effectively with other store team members.
- Model all Neiman Marcus Customer Service Principles.
- Achieve and exceed individual performance and productivity goals.
- Maintain consistently high customer service by creating and developing excellent customer relationships.
- Follow Neiman Marcus policies and procedures and all alteration workroom policies and procedures.
- Use expertise to make alteration decisions during customer fittings.
- Focus on delivering an exceptional customer experience.
- Maintain a clean and safe work environment.
- Support company, store, and department initiatives.
- Perform ad hoc responsibilities as needed.
Qualifications
- At least 5 years of seamstress or tailoring experience with high-end merchandise.
- Ability to tailor and press a wide range of garments.
- Strong technical background in specialty skills such as leather, knits, double-face fabrics, beading, fine tailoring, and buttonholes is desired and beneficial.
- Pressing and spotting skills.
- Knowledge of the alterations industry, including the fabrication and styling of luxury merchandise.
- Openness to learning and developing new skills and processes.
- High school graduate or equivalent preferred.
Skills
Experience
Minimum 5 years of seamstress or tailoring experience with high-end merchandise.
Education
High school graduate or equivalent preferred.
Workplace
This position is based in Short Hills, New Jersey, USA, within easy reach of New York City.
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Benefits
Eligible full-time employees receive medical, dental, and vision insurance; a 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits such as critical illness, hospital, and accident insurance; and an employee discount. Career advancement opportunities are available across retail, distribution, digital, and corporate functions.
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Tailoring Associate», «Garment Alterations Specialist», «Alterations Specialist», «Tailoring Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.