- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 2, 2026
NARS is seeking a Business Manager for its Brown Thomas Dundrum counter in Dundrum, working 37.5 hours over five days per week. The role leads and develops a team, builds customer engagement and loyalty, drives sales and KPIs, and partners with the Area Manager, Education and HR on business planning.
Role & Responsibilities
- Inspire and motivate the team, developing its capabilities to deliver the customer engagement approach.
- Build customer connections through brand history and product knowledge, and encourage the team to identify and maximise sales opportunities.
- Take accountability for business performance and use networking skills to recruit new customers, engage existing customers and build brand loyalty.
- Partner with the Area Manager, Education and HR to create a business plan that drives team KPIs and delivers results.
- Communicate with clients through artistry, service and meaningful connections.
Qualifications
- Retail management experience.
- Strong artistry experience, ideally with a relevant qualification.
- Ability to communicate business performance effectively to the Area Sales & Education Manager.
- Ability to drive team KPIs and sales targets.
- Excellent communication skills.
- Experience coaching and developing others.
Skills
Experience
Retail management experience; strong experience in artistry; experience coaching and developing others.
Education
An artistry qualification is preferred.
Workplace
The role is situated in Dublin, Dublin, Ireland.
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Benefits
30 days of holiday, including bank holidays, increasing with service; discretionary commission scheme; contributory pension scheme with a 5% employer contribution; product allocation and discount; enhanced parental allowance; life assurance up to twice salary; employee referral bonuses; access to Retail Trust; annual performance and development reviews.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like NARS, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Business Manager», «Counter Manager», «Beauty Department Manager», «Retail Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.