- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Oct 8, 2026
About Mytheresa
Founded in Munich in 1987 and launched online in 2006, Mytheresa is a leading luxury e-commerce platform, distinguished by its curated selection of fashion and lifestyle collections from prestigious international houses. As an employer, it brings together expertise across buying, technology, marketing, logistics and client service, connecting luxury retail heritage with digital innovation. Its teams contribute to an exacting customer experience, shaped by editorial storytelling, exclusive collaborations and personalised service. For professionals drawn to the intersection of fashion and commerce, Mytheresa offers an international environment in which commercial acumen, creative sensitivity and operational precision underpin the delivery of contemporary luxury.
The Receptionist welcomes customers, guests and business partners, handles calls, emails and mail, supports administration, and coordinates meeting rooms, catering, internal events and general office organization. This is a full-time, on-site role.
Role & Responsibilities
- Welcome and assist customers, guests and business partners.
- Receive and direct telephone calls and emails.
- Process incoming and outgoing mail.
- Support administrative tasks.
- Organize meeting rooms and catering, and provide internal event support.
- Maintain a tidy and professional appearance in the reception area.
- Coordinate general office organization.
Qualifications
- Completed commercial training or an equivalent qualification.
- A friendly, professional manner and good interpersonal etiquette.
- Excellent communication skills in German at B2 level or English at C1 level.
- Confident use of MS Office and modern communication tools.
- Strong organizational ability and the capacity to coordinate several tasks simultaneously.
- Team spirit, initiative and a positive attitude to work.
Skills
Experience
Initial experience in reception or customer service is an advantage.
Education
Completed commercial training or an equivalent qualification.
Workplace
This position is based in Aschheim, Bavaria, Germany, within easy reach of Munich.
Explore jobs in Bavaria or in Germany.
Culture
Mytheresa’s workplace brings together luxury fashion expertise and digital commerce, connecting teams across buying, technology, content and client service around a carefully curated shopping experience. Its international environment places a premium on attention to detail, cross-functional collaboration and an understanding of the expectations of discerning luxury customers.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Mytheresa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Front Desk Receptionist», «Guest Services Representative», «Front Office Coordinator», «Office Reception Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.