- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Sep 30, 2026
About Mytheresa
Founded in Munich in 1987 and launched online in 2006, Mytheresa is a leading luxury e-commerce platform, distinguished by its curated selection of fashion and lifestyle collections from prestigious international houses. As an employer, it brings together expertise across buying, technology, marketing, logistics and client service, connecting luxury retail heritage with digital innovation. Its teams contribute to an exacting customer experience, shaped by editorial storytelling, exclusive collaborations and personalised service. For professionals drawn to the intersection of fashion and commerce, Mytheresa offers an international environment in which commercial acumen, creative sensitivity and operational precision underpin the delivery of contemporary luxury.
MYTHERESA seeks a Customs Coordinator to manage export documentation, customs invoicing, and tariff classification for customer orders. The role involves creating export notifications via ATLAS, maintaining data integrity in the ERP system, and collaborating closely with internal logistics teams and external customs authorities to resolve clearance issues and prevent shipping delays.
Role & Responsibilities
- Create customs invoices and export documentation for customer orders
- Generate export notifications using ATLAS platform
- Classify merchandise according to customs tariffs
- Maintain accurate data entry in the ERP system
- Collaborate with Shipping and other internal departments on export compliance
- Resolve customs clearance queries and address delays or complications
- Liaise with international shipping service providers and customs authorities
Qualifications
- Completed apprenticeship as Kaufmann/Kauffrau for Forwarding and Logistics Services or equivalent commercial qualification in international trade
- Deep knowledge of customs regulations and procedures
- Proficiency in Microsoft Office suite
- Excellent written and verbal communication in German and English
- Conscientiousness in handling customer data, personal responsibility, and reliability
Skills
Experience
Completed vocational training or equivalent commercial experience in customs, international trade, or logistics operations.
Education
Completed apprenticeship as Kaufmann/Kauffrau for Forwarding and Logistics Services (Kaufmann/-frau für Spedition und Logistikdienstleistungen) or equivalent commercial qualification in international trade.
Workplace
The successful candidate will be located in Aschheim, Bavaria, Germany, with easy access to Munich.
Explore jobs in Bavaria or in Germany.
Benefits
Up to 32 days annual leave depending on tenure (starting at 28 days); remote work up to 20% of contracted hours (subject to role and position); 10 days per year remote work from within Europe (subject to role and position); language and e-learning courses; employee discount up to 30%; occupational pension plan; discounted fitness platform and gym memberships; reduced public transport fares; LinkedIn Learning access; health and wellbeing support including work-life balance assistance; Social Day; employee share programme.
Culture
Mytheresa’s workplace brings together luxury fashion expertise and digital commerce, connecting teams across buying, technology, content and client service around a carefully curated shopping experience. Its international environment places a premium on attention to detail, cross-functional collaboration and an understanding of the expectations of discerning luxury customers.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Mytheresa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customs Specialist», «Export Documentation Officer», «Customs Compliance Associate», «Trade Compliance Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.