Mytheresa Client Advisor

Munich Bavaria Germany

Employment
Full-Time
Seniority
Entry-Level
Posted
Sep 30, 2026

About Mytheresa

Founded in Munich in 1987 and launched online in 2006, Mytheresa is a leading luxury e-commerce platform, distinguished by its curated selection of fashion and lifestyle collections from prestigious international houses. As an employer, it brings together expertise across buying, technology, marketing, logistics and client service, connecting luxury retail heritage with digital innovation. Its teams contribute to an exacting customer experience, shaped by editorial storytelling, exclusive collaborations and personalised service. For professionals drawn to the intersection of fashion and commerce, Mytheresa offers an international environment in which commercial acumen, creative sensitivity and operational precision underpin the delivery of contemporary luxury.

Mytheresa, a leading global digital luxury shopping platform, seeks an enthusiastic Client Advisor for its men's store in Munich. The role involves providing expert consultation to discerning international and domestic clientele, building enduring client relationships, and representing the brand with sophisticated service and comprehensive product knowledge. Candidates should demonstrate a passion for luxury fashion, excellent multilingual communication abilities, and preferably prior experience in high-end retail.

Role & Responsibilities

  • Provide expert consultation to demanding domestic and international clients, exceeding expectations through professional product knowledge and personalized service
  • Build and maintain long-term client relationships grounded in trust and exceptional care
  • Represent the Mytheresa brand with sophisticated communication, comprehensive brand expertise, and unwavering customer orientation
  • Collaborate effectively with store team members to achieve shared sales and service objectives
  • Demonstrate enthusiasm for luxury fashion and deliver a seamless shopping experience in-store

Qualifications

  • Enthusiastic and flexible with a genuine passion for luxury fashion
  • Excellent communication skills with pronounced customer orientation
  • Very good German language proficiency and good English language skills
  • Additional language proficiency in Arabic, Mandarin Chinese, or Russian is advantageous
  • Relevant professional experience in luxury or high-end retail environment is preferred

Skills

Customer relationship management Luxury product knowledge Sales consultation Communication and interpersonal skills Multilingual capabilities

Experience

Relevant professional experience in luxury or high-end retail environment is preferred, though exceptional candidates with strong service orientation may be considered.

Education

No specific formal educational qualifications are mentioned as requirements for this position.

Workplace

This position is based in Munich, Bavaria, Germany.

The setting Bavaria

Explore jobs in Bavaria or in Germany.

Benefits

Up to 32 days annual leave depending on tenure (minimum 28 days); online language courses; employee discount up to 30%; occupational pension scheme; preferential membership rates at selected fitness and sports platforms; discounted public transportation passes; individual support for health and wellness (including work-life balance); social day; employee stock purchase program.

Culture

Mytheresa’s workplace brings together luxury fashion expertise and digital commerce, connecting teams across buying, technology, content and client service around a carefully curated shopping experience. Its international environment places a premium on attention to detail, cross-functional collaboration and an understanding of the expectations of discerning luxury customers.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Mytheresa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Advisor», «Style Consultant», «Customer Experience Specialist», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Mytheresa

Mytheresa Client Advisor

Munich, Germany

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