- Employment
- Full-Time
- Seniority
- Manager
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Fine Watches & Horology
- Posted
- Nov 2, 2026
About Montblanc
Montblanc is a global maison renowned for uniting fine craftsmanship, innovation, and timeless elegance across writing instruments, leather goods, watches, accessories, and new technologies. Founded in 1906 and inspired by the spirit of exploration and mastery, the brand offers employees the opportunity to contribute to a heritage of excellence while shaping contemporary luxury experiences for discerning clients worldwide. As an employer, Montblanc values precision, creativity, service excellence, and an entrepreneurial mindset, fostering an international environment where talent can grow across retail, design, manufacturing, marketing, and corporate functions. Its teams are united by a commitment to quality, cultural refinement, and meaningful client relationships.
Montblanc seeks a Sales Associate in New Delhi to manage sales channels and channel partners, develop customer relationships, negotiate solutions and contracts, oversee CRM and compliance, and support product education. The role is full-time.
Role & Responsibilities
- Manage a sales channel, such as direct, online, or retail sales.
- Develop and implement channel sales strategies aligned with overall business objectives.
- Identify new business opportunities, set sales targets, and monitor performance metrics to ensure the channel meets or exceeds sales goals.
- Manage relationships with channel partners, negotiate contracts, and provide training and support so partners can sell products or services effectively.
- Develop relationship management plans for complex potential customer accounts, identifying and building relationships with relevant decision-makers and influencers to support effective two-way communication and resolve issues.
- Set objectives for each sales call; prepare and deliver presentations tailored to decision-makers’ and influencers’ interests, needs, issues, and concerns; gather and analyze relevant information; and secure agreement on customer requirements.
- Build a professional network within the business sector and represent the organization at industry events to obtain market intelligence and enhance its visibility and reputation, as well as that of its products and services.
- Configure complex product and service solutions and contractual terms to meet customers’ mid- to long-term needs, incorporating input from internal specialists; present solutions and negotiate agreements within defined commercial parameters, or review and authorize team members’ proposals that deviate from standard terms, escalating issues to senior management as needed.
- Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
- Control specific segments of business performance metrics, ensuring alignment with financial goals and objectives.
- Manage a portfolio of contracts and negotiate service-level agreements; plan, coordinate, and supervise activities related to major contracts.
- Oversee implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement to enhance customer relationship management.
- Implement and control compliance management for specific segments of external partners.
- Develop product education courses to address identified needs, improve performance, and meet business requirements.
- Serve as a subject matter expert in technology, policy, regulation, or operational management for the team; maintain external accreditations and an in-depth understanding of current and emerging regulations and industry best practices through continuing professional development, conferences, and specialist media.
- Ensure all activities and responsibilities comply with the company’s diversity and inclusion guidelines.
Qualifications
- Master’s degree or equivalent level of education.
- Experience enabling the job holder to handle the majority of situations and advise others.
- Experience in general supervision of more junior colleagues.
Skills
Experience
Extensive experience enabling the job holder to handle the majority of situations and advise others; experience in general supervision of more junior colleagues.
Education
Master’s degree or equivalent level of education.
Culture
Montblanc fosters a refined, international workplace culture rooted in craftsmanship, heritage, and a commitment to timeless innovation. As an employer, it values meticulous attention to detail, collaborative excellence, and the personal development of teams who bring its luxury writing instruments, leather goods, watches, and accessories to life.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Montblanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Customer Relationship Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.