- Location
- Mexico City Ciudad de México Mexico
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Fine Watches & Horology
- Posted
- Oct 21, 2026
About Montblanc
Montblanc is a global maison renowned for uniting fine craftsmanship, innovation, and timeless elegance across writing instruments, leather goods, watches, accessories, and new technologies. Founded in 1906 and inspired by the spirit of exploration and mastery, the brand offers employees the opportunity to contribute to a heritage of excellence while shaping contemporary luxury experiences for discerning clients worldwide. As an employer, Montblanc values precision, creativity, service excellence, and an entrepreneurial mindset, fostering an international environment where talent can grow across retail, design, manufacturing, marketing, and corporate functions. Its teams are united by a commitment to quality, cultural refinement, and meaningful client relationships.
Montblanc seeks a Sales Associate in Mexico City to manage sales channels, strategic customer accounts, partner relationships, pricing, contracts, CRM, compliance, and product education. The role requires a master’s degree or equivalent, extensive experience advising others, and experience supervising more junior colleagues.
Role & Responsibilities
- Manage a sales channel, such as direct, online, or retail sales, and develop and implement channel strategies aligned with business objectives.
- Identify business opportunities, set sales targets, monitor performance, and work to achieve or exceed sales goals.
- Manage channel partner relationships, negotiate contracts, and provide partners with training and support.
- Develop relationship management plans for complex prospective customer accounts, building connections with relevant decision-makers and influencers to support information sharing and issue resolution.
- Set objectives for sales calls; deliver presentations tailored to customer decision-makers’ and influencers’ known interests, needs, issues, and concerns; gather and analyze relevant information; and secure agreement on customer requirements.
- Build a professional network and represent the organization at industry events to gather market intelligence and enhance the visibility and reputation of the organization and its products and services.
- Configure product and service solutions and contractual terms for customers’ mid- to long-term needs, incorporating input from internal specialists; present solutions and negotiate agreements within commercial parameters, or review and authorize team members’ non-standard proposals, escalating issues when necessary.
- Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
- Monitor assigned business performance metrics and ensure alignment with financial goals and objectives.
- Manage a contract portfolio and negotiate service-level agreements; plan, coordinate, and supervise activities related to major contracts.
- Oversee CRM system implementation and maintenance within the area of responsibility, and identify and communicate opportunities for improvement.
- Implement and monitor compliance management for assigned segments of external partners.
- Develop product education courses to address identified needs, improve performance, and meet business requirements.
- Serve as a subject matter expert in technology, policy, regulation, or operational management; maintain external accreditations and current knowledge of regulations and industry best practices through continuing professional development, conferences, and specialist media.
- Conduct all activities in accordance with the company’s diversity and inclusion guidelines.
Qualifications
- Master’s degree or equivalent level of education.
- Experience handling the majority of situations and advising others.
- Experience in general supervision of more junior colleagues.
Skills
Experience
Extensive experience handling the majority of situations and advising others; experience in general supervision of more junior colleagues.
Education
Master’s degree or equivalent level.
Workplace
This position is based in Mexico City, Ciudad de México, Mexico.
Explore jobs in Mexico.
Culture
Montblanc fosters a refined, international workplace culture rooted in craftsmanship, heritage, and a commitment to timeless innovation. As an employer, it values meticulous attention to detail, collaborative excellence, and the personal development of teams who bring its luxury writing instruments, leather goods, watches, and accessories to life.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Montblanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.