- Employment
- Full-Time
- Seniority
- Manager
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Fine Watches & Horology
- Posted
- Oct 21, 2026
About Montblanc
Montblanc is a global maison renowned for uniting fine craftsmanship, innovation, and timeless elegance across writing instruments, leather goods, watches, accessories, and new technologies. Founded in 1906 and inspired by the spirit of exploration and mastery, the brand offers employees the opportunity to contribute to a heritage of excellence while shaping contemporary luxury experiences for discerning clients worldwide. As an employer, Montblanc values precision, creativity, service excellence, and an entrepreneurial mindset, fostering an international environment where talent can grow across retail, design, manufacturing, marketing, and corporate functions. Its teams are united by a commitment to quality, cultural refinement, and meaningful client relationships.
The Sales Associate manages sales channels and partner relationships, develops channel strategies, oversees customer accounts, pricing, contracts, CRM, and compliance, and provides product education. The role requires a master’s degree or equivalent, broad experience advising others, and experience supervising junior colleagues.
Role & Responsibilities
- Manage a sales channel, such as direct, online, or retail sales, and develop and implement channel sales strategies aligned with business objectives.
- Identify new business opportunities, set sales targets, and monitor performance against sales goals.
- Manage channel-partner relationships, negotiate contracts, and provide training and support to enable partners to sell products and services effectively.
- Develop relationship-management plans for complex potential customer accounts, build relationships with relevant decision-makers and influencers, facilitate two-way information flow, and resolve issues.
- Set objectives for sales calls; deliver tailored presentations; gather and analyze relevant information; and secure agreement on customer requirements.
- Build a professional network and represent the organization at industry events to gather market intelligence and enhance its visibility and reputation.
- Configure complex product-and-service solutions and contractual terms for customers’ mid- to long-term needs, incorporating input from internal specialists; present solutions and negotiate agreements within commercial parameters, or review and authorize team members’ non-standard sales proposals, escalating issues as needed.
- Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
- Monitor designated business-performance metrics to ensure alignment with financial goals and objectives.
- Manage a contract portfolio and negotiate service-level agreements; plan, coordinate, and supervise activities related to major contracts.
- Oversee CRM-system implementation and maintenance within the area of responsibility and identify and communicate improvement opportunities.
- Implement and oversee compliance management for designated segments of external partners.
- Develop product-education courses to address identified needs and improve performance in line with business requirements.
- Serve as a subject-matter expert for the team in technology, policy, regulation, or operational management; maintain external accreditations and current knowledge of regulations and industry best practices through continuing professional development, conferences, and specialist media.
- Conduct all activities in accordance with the company’s diversity and inclusion guidelines.
Qualifications
- Master’s degree or equivalent level of education.
- Experience handling the majority of situations and advising others.
- Experience in general supervision of more junior colleagues.
Skills
Experience
Experience handling the majority of situations and advising others, with experience in general supervision of more junior colleagues.
Education
Master’s degree or equivalent level of education.
Workplace
This position is based in Guadalajara, Jalisco, Mexico.
Explore jobs in Mexico.
Culture
Montblanc fosters a refined, international workplace culture rooted in craftsmanship, heritage, and a commitment to timeless innovation. As an employer, it values meticulous attention to detail, collaborative excellence, and the personal development of teams who bring its luxury writing instruments, leather goods, watches, and accessories to life.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Montblanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.