Montblanc Sales Advisor

About Montblanc

Montblanc is a global maison renowned for uniting fine craftsmanship, innovation, and timeless elegance across writing instruments, leather goods, watches, accessories, and new technologies. Founded in 1906 and inspired by the spirit of exploration and mastery, the brand offers employees the opportunity to contribute to a heritage of excellence while shaping contemporary luxury experiences for discerning clients worldwide. As an employer, Montblanc values precision, creativity, service excellence, and an entrepreneurial mindset, fostering an international environment where talent can grow across retail, design, manufacturing, marketing, and corporate functions. Its teams are united by a commitment to quality, cultural refinement, and meaningful client relationships.

Role & Responsibilities

• Manage a sales channel, such as direct, online, or retail sales, and develop and implement channel strategies aligned with business objectives.
• Identify business opportunities, set sales targets, and monitor performance to ensure the channel meets or exceeds its goals.
• Manage channel-partner relationships, negotiate contracts, and provide the training and support partners need to sell products or services effectively.
• Develop relationship-management plans for complex prospective customer accounts, build relationships with relevant decision-makers and influencers, facilitate two-way information flow, and resolve issues.
• Set objectives for sales calls and deliver presentations tailored to customer decision-makers’ and influencers’ interests, needs, issues, and concerns; gather and analyze relevant information and secure agreement on customer requirements.
• Build a personal network in the business sector and represent the organization at industry events to gather market intelligence and enhance the visibility and reputation of the organization, its products, and services.
• Configure complex product and service solutions and contractual terms for customers’ mid- to long-term needs, incorporating input from internal specialists; present solutions and negotiate within predefined commercial parameters, or review and authorize team members’ proposals that deviate from standard terms, escalating issues when necessary.
• Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
• Oversee specific business performance metrics and ensure alignment with financial goals and objectives.
• Manage a contract portfolio and negotiate service-level agreements; plan, coordinate, and supervise activities related to major contracts.
• Oversee implementation and maintenance of the CRM system within the area of responsibility and identify and communicate opportunities for improvement.
• Implement and oversee compliance management for specific segments of external partners.
• Develop product education courses to address identified needs, improve performance, and meet business requirements.
• Serve as a team subject matter expert in technology, policy, regulation, or operational management; maintain external accreditations and current knowledge of external regulations and industry best practices through continuing professional development, conferences, and specialist media.
• Conduct all activities in accordance with the company's diversity and inclusion guidelines.
• Provide general supervision to more junior colleagues.

Qualifications

• Master's degree or equivalent level of education.
• Experience handling the majority of situations and advising others.
• Experience in general supervision of more junior colleagues.

Skills

Experience

Extensive experience enabling the job holder to handle the majority of situations and advise others; experience in general supervision of more junior colleagues.

Education

Master's degree or equivalent level.

Culture

Montblanc fosters a refined, international workplace culture rooted in craftsmanship, heritage, and a commitment to timeless innovation. As an employer, it values meticulous attention to detail, collaborative excellence, and the personal development of teams who bring its luxury writing instruments, leather goods, watches, and accessories to life.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.