- Location
- Mexico City Ciudad de México Mexico
- Employment
- Full-Time
- Seniority
- Lead
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fine Watches & Horology
- Posted
- Nov 6, 2026
About Montblanc
Montblanc is a global maison renowned for uniting fine craftsmanship, innovation, and timeless elegance across writing instruments, leather goods, watches, accessories, and new technologies. Founded in 1906 and inspired by the spirit of exploration and mastery, the brand offers employees the opportunity to contribute to a heritage of excellence while shaping contemporary luxury experiences for discerning clients worldwide. As an employer, Montblanc values precision, creativity, service excellence, and an entrepreneurial mindset, fostering an international environment where talent can grow across retail, design, manufacturing, marketing, and corporate functions. Its teams are united by a commitment to quality, cultural refinement, and meaningful client relationships.
The E-commerce Operations Lead at Montblanc collects and analyzes digital marketing and customer data, prepares reports, improves online marketing capabilities, and organizes and optimizes storefront content. The role is full-time and requires a bachelor's degree or equivalent, independent practitioner experience, and basic experience coordinating others.
Role & Responsibilities
- Collect, analyze, and report data to measure the impact of online marketing channels, features, and services.
- Research and analyze data to understand customer segments, trends, needs, and expectations.
- Support data collection and participate in marketing activity reviews to identify improvement opportunities.
- Identify digital marketing opportunities and trends, and implement initiatives to enhance digital marketing capabilities.
- Prepare data and analytics reports.
- Resolve complex queries from internal or external customers and suppliers by providing information on processes and policies, escalating issues for policy interpretation when necessary.
- Prepare and organize online storefront sales material, including product descriptions and subject lines, and optimize content against search engine criteria for specific products.
- Collect and analyze data using preset tools, methods, and formats, working independently.
- Use data management systems to access required information.
- Develop personal capabilities through assessment, development planning, formal and informal training, and coaching; gain or maintain external professional accreditation to improve performance and fulfill personal potential.
- Maintain knowledge of relevant technology, external regulations, and industry best practices through ongoing education, conferences, and specialist media.
Qualifications
- Bachelor's degree or equivalent.
- Experienced practitioner able to work unsupervised.
- Basic experience coordinating the work of others.
Skills
Experience
Experienced practitioner able to work unsupervised; basic experience coordinating the work of others.
Education
Bachelor's degree or equivalent.
Workplace
The successful candidate will be located in Mexico City, Ciudad de México, Mexico.
Explore jobs in Mexico.
Culture
Montblanc fosters a refined, international workplace culture rooted in craftsmanship, heritage, and a commitment to timeless innovation. As an employer, it values meticulous attention to detail, collaborative excellence, and the personal development of teams who bring its luxury writing instruments, leather goods, watches, and accessories to life.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.