- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- €29,600–31,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 6, 2026
About Montblanc
Montblanc is a global maison renowned for uniting fine craftsmanship, innovation, and timeless elegance across writing instruments, leather goods, watches, accessories, and new technologies. Founded in 1906 and inspired by the spirit of exploration and mastery, the brand offers employees the opportunity to contribute to a heritage of excellence while shaping contemporary luxury experiences for discerning clients worldwide. As an employer, Montblanc values precision, creativity, service excellence, and an entrepreneurial mindset, fostering an international environment where talent can grow across retail, design, manufacturing, marketing, and corporate functions. Its teams are united by a commitment to quality, cultural refinement, and meaningful client relationships.
Montblanc is seeking a Client Advisor for its boutique at The Mall in Leccio, Reggello, to achieve sales goals, deliver exceptional client service, and manage payments, inventory, and local client relationships. The role is full-time under the CCNL Commercio, with a salary range of €29,600–€31,000, a commission scheme, and an €8 meal voucher per working day.
Role & Responsibilities
- Contribute to daily sales activities and achieve personal and boutique sales goals.
- Provide exceptional client service, advise on product selection, and present complementary or alternative products.
- Process cash and card payments accurately and in accordance with established procedures.
- Receive and record substantial inventory deliveries, maintaining accurate records and organization.
- Develop and maintain relationships with local clients, applying knowledge of the luxury market.
- Use digital tools and CRM applications to strengthen client engagement and personalize the shopping experience.
Qualifications
- Proven experience in luxury retail and a strong understanding of the high-end market.
- Exceptional fluency in Italian and English; proficiency in Spanish or Portuguese is highly desirable.
- Extensive knowledge of the Florence area, including local client preferences and luxury market trends.
- An established network of local clients and connections within the Florence luxury scene.
- A strong commercial mindset and a proven record of achieving results and exceeding expectations.
- Affinity for digital technologies and CRM applications.
- Impeccable personal presentation, refined manners, and a strong sense of style reflecting an appreciation for luxury goods.
- High reliability, a strong sense of responsibility, independence, and exceptional organizational skills.
Skills
Experience
Proven experience in luxury retail; no duration stated.
Workplace
This position is based in Reggello, Tuscany, Italy, within easy reach of Florence.
Explore jobs in Tuscany or in Italy.
Compensation
The base compensation for this position ranges from EUR 29,600 to EUR 31,000 per annum.
Benefits
Commission scheme; €8 meal voucher per working day.
Culture
Montblanc fosters a refined, international workplace culture rooted in craftsmanship, heritage, and a commitment to timeless innovation. As an employer, it values meticulous attention to detail, collaborative excellence, and the personal development of teams who bring its luxury writing instruments, leather goods, watches, and accessories to life.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.