Montblanc Channel Sales Manager

About Montblanc

Montblanc is a global maison renowned for uniting fine craftsmanship, innovation, and timeless elegance across writing instruments, leather goods, watches, accessories, and new technologies. Founded in 1906 and inspired by the spirit of exploration and mastery, the brand offers employees the opportunity to contribute to a heritage of excellence while shaping contemporary luxury experiences for discerning clients worldwide. As an employer, Montblanc values precision, creativity, service excellence, and an entrepreneurial mindset, fostering an international environment where talent can grow across retail, design, manufacturing, marketing, and corporate functions. Its teams are united by a commitment to quality, cultural refinement, and meaningful client relationships.

Role & Responsibilities

• Manage a sales channel, such as direct, online, or retail sales, and develop and implement channel strategies aligned with business objectives.
• Identify new business opportunities, set sales targets, and monitor performance to ensure the channel meets or exceeds its goals.
• Manage channel partner relationships, negotiate contracts, and provide training and support so partners can sell products and services effectively.
• Develop relationship-management plans for complex potential customer accounts, build relationships with decision-makers and influencers, facilitate two-way information flow, and resolve issues.
• Set objectives for sales calls; prepare and deliver presentations tailored to customer decision-makers’ and influencers’ interests, needs, issues, and concerns; gather and analyze relevant information; and secure agreement on customer requirements.
• Cultivate a professional network and represent the organization at industry events to gather market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
• Configure complex product and service solutions and contractual terms to meet customers’ mid- to long-term needs, incorporating input from internal specialists.
• Present solutions and negotiate agreements within predefined commercial parameters; review and authorize team members’ sales proposals that deviate from standard terms, escalating issues to senior management as needed.
• Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
• Control designated business performance segments, ensuring alignment with financial goals and objectives.
• Manage a contract portfolio and negotiate service-level agreements; plan, coordinate, and supervise activities related to major contracts.
• Oversee CRM system implementation and maintenance within the area of responsibility, identifying and communicating opportunities for system improvement.
• Implement and control compliance management for designated segments of external partners.
• Develop product education courses to address identified needs, improve performance, and meet business requirements.
• Serve as the team’s subject matter expert in technology, policy, regulation, or operational management; maintain external accreditations and current knowledge of external regulations and industry best practices through continuing professional development, conferences, and specialist media.
• Ensure all activities and responsibilities comply with the company’s diversity and inclusion guidelines.

Qualifications

• Master’s degree or equivalent level of education.
• Experience enabling the ability to handle the majority of situations and advise others.
• Experience in general supervision of more junior colleagues.

Skills

Experience

Extensive experience enabling the job holder to handle the majority of situations and advise others; experience in general supervision of more junior colleagues.

Education

Master’s degree or equivalent level of education.

Culture

Montblanc fosters a refined, international workplace culture rooted in craftsmanship, heritage, and a commitment to timeless innovation. As an employer, it values meticulous attention to detail, collaborative excellence, and the personal development of teams who bring its luxury writing instruments, leather goods, watches, and accessories to life.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.