Moncler Stock Controller

About Moncler

Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.

Role & Responsibilities

• Demonstrate Moncler's luxury service standards and operational best practices in daily execution.
• Partner with Store Management, the Senior Stock Controller where applicable, and the sales team to support efficient store operations and product flow.
• Maintain communication between the back of house and sales floor so merchandise needs and operational priorities are addressed efficiently.
• Support the sales team with product requests, replenishment, and inventory-related needs to deliver a seamless client experience.
• Participate in training and ongoing development to build knowledge of company operational standards, systems, and procedures.
• Carry out daily inventory activities, including receiving, shipping, transfers, replenishment, cycle counts, and stock organization.
• Maintain inventory accuracy and product availability by processing, organizing, and replenishing merchandise promptly.
• Coordinate incoming and outgoing shipments, ensuring accurate processing and documentation.
• Monitor inventory levels, review reports, and identify and escalate discrepancies for resolution.
• Support physical inventories, cycle counts, and other inventory control initiatives.
• Complete biweekly consolidations to maintain balanced inventory across the network.
• Maintain a clean, organized, secure, and efficient stockroom, handling and protecting merchandise appropriately.
• Assist clients with repairs, product returns, and operational inquiries while delivering a premium service experience.
• Respond promptly to product requests from the sales floor to support client engagement and selling opportunities.
• Partner with Store Management and colleagues to identify opportunities to improve operational efficiency and the overall client experience.
• Collaborate across store teams so operational priorities support daily business needs and objectives.
• Comply with company operational policies, inventory procedures, loss prevention standards, and health and safety guidelines.
• Complete required operational documentation, reporting, and administrative responsibilities accurately and within established timelines.
• Ensure shipping, receiving, transfers, and inventory movements are properly documented and processed within company systems.
• Escalate inventory discrepancies, operational issues, or potential loss prevention concerns to management promptly.
• Take a collaborative, team-oriented approach and support activities that contribute to overall store performance.
• Foster a positive and respectful work environment through open communication and partnership with colleagues and management.
• Uphold company policies and procedures, maintaining professionalism and integrity.
• Deliver exceptional service consistently and represent the brand professionally in all interactions.
• Support additional tasks and responsibilities as needed to meet business needs.

Qualifications

• At least 2 years of experience in retail stock, inventory, operations, logistics, or a related field.
• Previous experience in luxury retail or a premium customer-focused environment is preferred.
• Experience supporting inventory management, shipping and receiving, replenishment, and stockroom operations in a fast-paced retail environment.
• Demonstrated experience supporting accurate inventory counts, inventory maintenance, and product availability.
• Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing responsibilities in a fast-paced environment.
• Exceptional attention to detail and commitment to inventory accuracy and operational excellence.
• Ability to review inventory reports, identify discrepancies, and perform basic calculations accurately.
• Proficiency with retail technology, including inventory management systems, point-of-sale (POS) systems, and Microsoft Office applications (Outlook, Excel, and Word).
• Effective communication and interpersonal skills, with the ability to collaborate across sales, operations, and management teams.
• Strong problem-solving skills and the ability to identify and appropriately escalate inventory and operational discrepancies.
• Client-focused mindset and commitment to delivering exceptional service while supporting business objectives.
• Reliability, accountability, adaptability, professionalism, sound judgment, and integrity in all interactions.
• Passion for luxury retail and commitment to continuous learning and operational excellence.

Skills

Experience

At least 2 years in retail stock, inventory, operations, logistics, or a related field; previous luxury retail or premium customer-focused environment experience preferred.

Compensation

The base compensation for this position ranges from CAD 22 to CAD 24 per hour.

Benefits

Eligible for a monthly bonus and a comprehensive benefits package including medical, dental, vision, short- and long-term disability, paid parental leave, 7 paid holidays, up to 80 hours of accrued paid vacation, 4 personal days, employee discounts, and a retirement plan with employer contribution.

Culture

Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.