Moncler Stock Controller

About Moncler

Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.

Role & Responsibilities

• Carry out warehouse operations efficiently and effectively, ensuring products are available to clients at all times.
• Organize and maintain the stockroom; monitor product rotations, arrivals and changes, and provide the sales team with information that supports effective client service.
• Manage product replenishment and stock activities, including cycle counts, inventories and stockroom maintenance.
• Conduct regular counts and report discrepancies to the line manager.
• Manage customer repair requests and complaints, following the company’s after-sales procedures accurately.
• Support colleagues responsible for administrative activities.
• Participate in operational activities required to ensure store efficiency.
• Ensure company policies, procedures and standards are followed.
• Actively contribute to the preparation and execution of inventories.
• Collaborate with the store team, support Moncler’s vision and mission, and contribute to an integrated global team that strengthens the company community, improves organization and drives innovation.
• Deliver service throughout the selling ceremony, including welcoming clients, understanding their needs, assisting with product try-ons, cross-selling and directing clients to other departments when appropriate.
• Create a distinctive client experience and lasting relationships through the selling ceremony, after-sales service and clienteling, while providing a warm and welcoming environment.
• Achieve excellent sales performance and results.

Qualifications

• Proven experience in a similar role; experience with structured fashion luxury or retail companies is an advantage.
• Able to work at pace and stay well organized.
• Excellent understanding of the luxury sector and sensitivity to product.
• Experience using RFID is preferred.
• Computer literacy.
• Able to work autonomously and independently, with strong self-motivation.
• Willingness to develop within the organization and adapt to business best practices.
• Excellent written and verbal communication skills.
• Fluency in German and English; another language is an advantage.
• Digitally aware and open to new ways of working.

Skills

Culture

Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.