Moncler Sales Advisor

About Moncler

Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.

Role & Responsibilities

• Represent Moncler as a brand ambassador and deliver high-quality service in line with the Maison’s commercial policy.
• Welcome and advise clients, following the Moncler sales ceremony and communicating the brand’s values and heritage.
• Create a distinctive in-store experience across the Maison’s different universes, including the permanent collections, Grenoble collection and Moncler Genius collaborations.
• Achieve individual sales results and contribute to team and boutique objectives.
• Manage the stages of the sales ceremony, after-sales activities and clienteling to build lasting client relationships in a warm, welcoming atmosphere.
• Maintain the boutique’s visual merchandising standards in collaboration with the Visual Merchandising team, while taking responsibility for replenishment and stock management.
• Help prepare and carry out inventories.
• Follow internal procedures and merchandising rules, and maintain the boutique and its stock.
• Stay regularly informed about Moncler Group activities and developments in the sector to respond effectively to client needs.
• Work effectively and enthusiastically with the sales team, demonstrating energy and motivation.

Qualifications

• Experience in sales; experience in luxury fashion and retail is an advantage.
• Previous international experience, ideally in a professional setting.
• Passion for retail sales and customer service.
• Excellent understanding of the luxury sector and strong product sensitivity.
• Strong interpersonal skills in an international environment.
• Ability to communicate with sophistication in French and English; another foreign language is a strong advantage.
• Affinity with digital tools and openness to new and innovative ways of working.

Skills

Culture

Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.