- Location
- 3rd & 4th, fl., Moncler Building, 458, Apgujeong-ro, Gangnam-gu (View map)Seoul 06015South Korea
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Moncler
Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.
Reporting to the Omnichannel Training Manager Korea, the Omnichannel Training Specialist develops the Korea retail network through induction, training, and on-floor coaching, supporting business growth and store needs. The role plans and delivers training, manages onboarding and e-learning, coordinates In-Store Trainers, and evaluates training effectiveness.
Role & Responsibilities
- Plan and deliver regular and ad hoc training sessions, including onsite facilitation.
- Lead field-based coaching to ensure an exceptional client journey aligned with Moncler Loop.
- Organize and adapt global and local training content for effective in-store application.
- Coordinate training logistics in line with the local training plan, including venues and invitations.
- Manage the retail onboarding program and support new starters’ integration in stores.
- Maintain high standards of product knowledge and client experience across the retail network.
- Coordinate and support the development of In-Store Trainers.
- Maintain the e-learning tool with new articles and product updates.
- Incorporate program feedback, manage updates, and evaluate training quality and effectiveness.
- Maintain and analyze reporting tools for training and coaching delivery.
- Apply a strong understanding of store operations and the selling process.
Qualifications
- At least 1–2 years of work experience, preferably in luxury retail training.
- Strong knowledge of luxury service standards and retail excellence principles.
- Exceptional communication, presentation, and coaching skills.
- Demonstrated experience conducting field coaching in retail excellence and service.
- Proficiency with digital learning tools, including e-learning systems and virtual training.
- Fashion-brand knowledge and training experience preferred.
- Fluent English and native Korean.
Skills
Experience
At least 1–2 years, preferably in luxury retail training.
Workplace
This position is based in Seoul, Seoul, South Korea.
Explore jobs in South Korea.
Culture
Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.