Moncler Client Advisor

About Moncler

Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.

Role & Responsibilities

• Deliver a unique, personalized client experience in accordance with Moncler’s sales ceremony, building lasting relationships through clienteling and after-sales follow-up.
• Contribute to commercial performance by achieving individual targets and supporting the team’s collective results.
• Advise clients with passion and expertise, highlighting the collections and making appropriate recommendations.
• Maintain the boutique’s operational standards, including impeccable presentation, adherence to procedures, merchandising and stock management.
• Participate in boutique operations, including replenishment and inventory counts.
• Collaborate closely with the team in a positive, dynamic and committed spirit.
• Stay informed about Moncler news and luxury-sector trends to anticipate and respond effectively to client expectations.

Qualifications

• Successful sales experience, ideally in the luxury or retail sector.
• Passion for client relationships and a strong performance orientation.
• Strong product sensitivity and a good understanding of luxury codes.
• Excellent interpersonal skills and enjoyment of working in an international environment.
• Fluent French and English; a third language is an asset.
• Comfort with digital tools and openness to new sales practices.

Skills

Experience

Successful experience in sales, ideally in the luxury or retail sector.

Culture

Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.