- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Moncler
Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.
The Client Advisor represents Moncler and delivers tailored client service while supporting sales targets and a broad range of boutique operations, including inventory, reporting, repairs, and coordination with headquarters. The role is based at Moncler Nagoya Takashimaya M.
Role & Responsibilities
- Represent Moncler as a brand ambassador, communicating the brand’s appeal and product value to clients.
- Understand each client’s needs and make tailored recommendations.
- Contribute to individual and store sales targets through client service and sales.
- Accurately handle cash register duties, product management, inspections, and inbound and outbound shipments.
- Support store operations by preparing daily, weekly, and monthly reports.
- Manage store supplies and coordinate repairs, along with other tasks needed for smooth store operations.
- Collaborate with headquarters and other departments, responding flexibly to store issues and requests.
- Work with team members across responsibilities to contribute to the store as a whole.
Qualifications
- Experience in client service and sales; domestic or international experience and product category are not restricted.
- Ability to build positive relationships with clients and team members through effective communication.
- Motivation to actively acquire product knowledge.
- Value for teamwork and ability to collaborate with colleagues.
- Flexibility in handling unexpected requests and multiple tasks.
- Luxury brand sales experience is preferred.
- Ability to serve clients in English, Chinese, or Korean is preferred.
- Ability to understand the brand concept and recommend products as a brand ambassador.
- Client-focused approach and commitment to excellent service.
- Aspiration to become a sales professional.
- Positive attitude and ability to have a good influence on those around them.
- Ability to communicate effectively with stakeholders inside and outside the store.
Skills
Experience
Experience in client service and sales; luxury brand sales experience is preferred.
Culture
Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moncler, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Client Experience Advisor», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.