- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 4, 2026
About Moncler
Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.
The Client Advisor Manager leads sales activity, drives sales targets and qualitative objectives, and manages a dedicated team while delivering Moncler’s complete client experience. The role oversees sales, clienteling, after-sales, store image, systems and team coordination.
Role & Responsibilities
- Lead sales activity to achieve strong results and deliver the complete Moncler Client Experience.
- Achieve sales targets and key qualitative objectives.
- Manage a dedicated sales team identified on a regular basis.
- Oversee sales, product knowledge and KPI management.
- Oversee clienteling, after-sales service, client experience and client development.
- Manage systems and processes.
- Oversee windows, displays and visual merchandising.
- Organize and coordinate the team.
Qualifications
- 1–2 years of managerial experience in managerial roles in structured fashion luxury, retail or hospitality environments; international companies are preferred.
- Passion for and knowledge of the industry.
- Fluency in the local language.
- Proficiency in English.
- Positive mindset.
- Professionalism, reliability, responsibility and ethical conduct.
- Openness to change and innovation.
- Excellence mindset.
- Eagerness to learn and evolve with the organization.
Skills
Experience
1–2 years of managerial experience in managerial roles in structured fashion luxury, retail or hospitality environments; international companies preferred.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong.
Explore jobs in Hong Kong.
Culture
Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moncler, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Manager», «Sales Team Manager», «Client Experience Manager», «Retail Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.