- Location
- address1 (View map)Dalian 116023China
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Moncler
Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.
The Client Advisor Manager leads boutique sales and client service in line with Moncler’s client commitment, delivers sales and qualitative objectives, and develops a dedicated team. The role oversees client relationships, after-sales service, store image, visual merchandising, and team development.
Role & Responsibilities
- Lead sales activities to achieve sustained strong results and serve every client in line with Moncler’s client commitment.
- Deliver sales performance and key qualitative objectives while building a dedicated sales team.
- Manage sales, client relationships, and after-sales service.
- Oversee store image, including window displays and merchandising, visual appropriateness, and product knowledge.
- Manage team organization, interaction, and development.
Qualifications
- 3–5 years in a management role at a fashion luxury or retail company; multinational-company experience is preferred.
- A degree in retail or hospitality management is preferred.
- Luxury-sector training and a refined aesthetic sensibility.
- Willingness to grow within the company and accept transfers is preferred.
- A strong record in client relationships and business development.
- Fluency in the local language and English; an additional language is preferred.
- Curiosity about new technologies.
Skills
Experience
3–5 years in a management role at a fashion luxury or retail company
Education
A degree in retail or hospitality management is preferred.
Culture
Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moncler, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Manager», «Sales Team Manager», «Retail Client Services Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.