Moncler Client Advisor

Macau Macau Macau

Location
Macau Macau Macau
Employment
Full-Time
Seniority
Mid-Level
Posted
Nov 4, 2026

About Moncler

Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.

The Client Advisor delivers Moncler’s Selling Ceremony, achieves excellent sales results and builds profitable, long-lasting client relationships through brand storytelling and an understanding of client needs. Responsibilities span sales, product knowledge, clienteling, after-sales service, administrative procedures, stock and warehouse activities, and store windows and displays.

Role & Responsibilities

  • Deliver the Moncler Selling Ceremony and achieve excellent sales results.
  • Introduce clients to the brand’s values and heritage.
  • Understand clients and their needs to build profitable, long-lasting relationships.
  • Support sales and maintain product knowledge.
  • Carry out clienteling, after-sales service and client experience activities.
  • Complete administrative procedures.
  • Manage store stock and warehouse activities.
  • Maintain windows and displays.

Qualifications

  • Passion for and understanding of industry trends.
  • Fluent in the local language.
  • Positive mindset.
  • Professionalism, reliability, responsibility and ethical conduct.
  • Openness to change and innovation.
  • Eagerness to learn.

Skills

Sales Product knowledge Clienteling After-sales service Client experience Administrative procedures Stock management Windows and display

Workplace

The role is situated in Macau, Macau.

Culture

Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Moncler

Moncler Client Advisor

Macau, Macau

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