- Location
- 87-135, Brompton Road (View map)London SW1X 7XLUK
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Moncler
Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.
Moncler is seeking a full-time Client Advisor for its London Harrods boutique. The role focuses on personalised luxury sales, clienteling, after-sales service, visual standards, inventory and stock activities, and achieving individual and team targets.
Role & Responsibilities
- Guide clients through Moncler's values and heritage, understand their needs, and build profitable, long-lasting relationships.
- Partner with the team to achieve individual results and contribute to team targets.
- Deliver all stages of the selling ceremony, including welcoming clients, understanding their needs, supporting product try-ons, cross-selling, and directing clients to other departments when needed.
- Create a distinctive client experience and welcoming environment through after-sales service and clienteling activities.
- Achieve excellent sales performance and results.
- Maintain the company's in-store visual standards in collaboration with the Visual Merchandising team, and ensure replenishment and stock management.
- Support the preparation and execution of inventories, product replenishment, and stock activities.
- Adhere to company policies, procedures, and standards.
- Work effectively and enthusiastically with the team, bringing energy and motivation and serving as a reliable partner.
Qualifications
- Previous experience in sales roles.
- Experience in structured fashion luxury or retail companies; Menswear experience is a plus.
- Passion for retail, client service, and luxury fashion.
- Excellent understanding of the luxury sector and product sensitivity.
- Strong communication skills.
- Willingness to develop within the organisation.
- Fluent, sophisticated English; another language is a plus.
- Digital awareness and openness to new ways of working.
- Ability to work in a fast-paced, changing environment.
Skills
Experience
Previous sales experience and experience in structured fashion luxury or retail companies; Menswear experience is a plus.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moncler, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Associate», «Luxury Sales Associate», «Fashion Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.