- Location
- No.701 Fuchun Road (View map)Hangzhou 310016China
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Moncler
Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.
The Client Advisor represents Moncler’s sales etiquette, delivers excellent results, communicates the brand’s values and heritage, and builds enduring client relationships. The role covers sales, after-sales service, store presentation, product knowledge, stock and administrative processes, and team targets.
Role & Responsibilities
- Represent Moncler’s sales etiquette and strive consistently for excellent results.
- Communicate the brand’s values and heritage to every client with natural elegance, understand clients’ needs, and build long-term, valuable relationships.
- Work collaboratively with the team and take responsibility for achieving individual and overall team targets.
- Manage sales, client relationships, and after-sales service.
- Maintain the store image, including window displays, visual coherence, and product knowledge.
- Follow systems and procedures and manage stock and administrative tasks.
- Contribute to team participation and collaboration.
Qualifications
- Sales experience; experience in fashion, luxury, or retail companies is preferred.
- High aesthetic sensitivity.
- International experience gained in professional or non-professional settings.
- Customer-service skills and commercial acumen.
- Strong interpersonal skills.
- Willingness to grow within the company and accept relocation is preferred.
- Proficiency in the local language and fluent English; an additional language is preferred.
- Curiosity about new technologies.
Skills
Experience
Sales experience; fashion, luxury, or retail company experience is preferred.
Workplace
This position is based in Hangzhou, Zhejiang, China.
Explore jobs in China.
Culture
Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moncler, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Associate», «Retail Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.