- Location
- Jungfernstieg, 16-20 (View map)20354 HamburgGermany
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Moncler
Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.
Moncler is seeking a full-time Client Advisor for its Hamburg Alsterhaus team. The role builds lasting client relationships, delivers excellent sales results, supports store visual standards and stock management, and contributes to team targets.
Role & Responsibilities
- Deliver a distinctive customer experience, establish the foundations for long-term relationships, and take responsibility for every stage of the sale, including after-sales and clienteling.
- Create a pleasant and welcoming atmosphere.
- Achieve excellent sales performance and results.
- Implement and support visual standards in the store in cooperation with the Visual Merchandising Central Europe team; manage replenishment and stock.
- Actively support inventory preparation and execution.
- Work effectively and enthusiastically as part of the team, bringing energy and motivation and acting as a reliable partner.
- Contribute to collective milestones by achieving individual targets.
Qualifications
- Previous experience in sales; experience in fashion, luxury or retail is an advantage.
- Passion for retail and customer service, excellent customer and service orientation, and a commercial mindset.
- Excellent understanding of the luxury segment and its products.
- Fluent German and good English; additional languages are an advantage.
- Strong communication skills.
- Willingness to develop within the company.
- Affinity for a digital environment and openness to new ways of working.
- Impeccable presentation and natural elegance.
Skills
Experience
Previous experience in sales; experience in fashion, luxury or retail is an advantage.
Workplace
The successful candidate will be located in Hamburg, Hamburg, Germany.
Explore jobs in Hamburg or in Germany.
Culture
Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moncler, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Associate», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.