Moët Hennessy Solution & Delivery Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- IT & Technology Systems
- Industry
- Wines, Spirits & Gastronomy
- Posted
- Jun 9, 2026
About Moët Hennessy
Moët Hennessy, the wines and spirits division of LVMH, brings together some of the world’s most storied maisons, uniting centuries of craftsmanship with a distinctly contemporary spirit. As an employer, it offers an international environment where heritage, excellence, creativity, and responsible innovation shape every profession, from vineyards and cellars to marketing, distribution, finance, and hospitality. The group values talent capable of honoring exceptional savoir-faire while anticipating the expectations of discerning consumers worldwide. Through its global reach, entrepreneurial culture, and commitment to sustainability, Moët Hennessy provides careers defined by prestige, purpose, and the pursuit of enduring luxury.
Moët Hennessy seeks Solution & Delivery Manager in Tokyo. Lead IT projects bridging business and technology in luxury wines & spirits within LVMH Group.
Role & Responsibilities
- Serve as the primary IT point of contact for assigned business domains, building trust-based relationships with local users, HQ teams, regional IT, and external vendors
- Translate business requirements into clear, structured IT deliverables and manage expectations throughout the project lifecycle
- Lead end-to-end delivery of IT initiatives, including requirements definition, planning, UAT coordination, deployment, and post-implementation stabilization
- Take ownership of complex or long-standing initiatives and drive them to successful completion, even when scope or ownership is unclear
- Act as a liaison between local business teams and regional/global IT organizations to ensure compliance with governance while addressing local needs
- Address legacy issues impacting operations and take initiative to improve system stability and support effectiveness
- Own and support Moët Hennessy financial and supply chain systems in SAP ECC, covering accounting, reporting, logistics, inventory, and distribution operations
- Support and enhance data platforms including Google Cloud Platform and Microsoft Power Suite for reporting and analytics
- Manage and deliver solutions across digital and commercial systems, including eCommerce platforms, CRM platforms such as Salesforce, B2B channels, and digital marketing platforms
- Lead initiatives to digitize the sales-to-order process in Japan, including systems and integrations spanning SAP, VAN for EDI, RPA, and AI-enabled solutions
- Drive adoption and delivery of process automation solutions using RPA and AI tools to improve efficiency, accuracy, and scalability
- Contribute to the evolution and support of cloud and infrastructure platforms that underpin business applications and operational resilience
Qualifications
- Minimum 10 years of experience in Information Systems, Technology, or related fields
- Computing degree in Information Management, Information Systems, Technology, or Computer Science
- Relevant industry qualifications such as ITIL, PMP, PRINCE2, or MCSE
- Solid project management experience with proven track record of successful delivery
- Familiarity with technical platforms, market solutions, and industry trends
- Understanding of wine and spirits distribution business models
- Proficiency in both English and Japanese (written and spoken)
- Demonstrated ability to translate technical concepts into actionable business solutions
Skills
Experience
Minimum 10 years of professional experience in Information Systems, Technology, or closely related fields, with demonstrated expertise in project and delivery management, enterprise system support, and cross-functional stakeholder collaboration in multinational environments.
Education
Computing degree in Information Management, Information Systems, Technology, or Computer Science; relevant industry certifications such as ITIL, PMP, PRINCE2, or MCSE are highly valued.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Moët Hennessy offers a workplace culture rooted in heritage, craftsmanship, and the art of hospitality, where employees contribute to some of the world’s most prestigious wines and spirits Maisons. The environment combines international collaboration with a strong commitment to excellence, sustainability, and innovation, encouraging teams to preserve tradition while shaping the future of luxury experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moët Hennessy, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Solutions Manager», «IT Project Delivery Lead», «Business Systems Manager», «Technology Delivery Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.