Moët Hennessy Private Client Manager

About Moët Hennessy

Moët Hennessy, the wines and spirits division of LVMH, brings together some of the world’s most storied maisons, uniting centuries of craftsmanship with a distinctly contemporary spirit. As an employer, it offers an international environment where heritage, excellence, creativity, and responsible innovation shape every profession, from vineyards and cellars to marketing, distribution, finance, and hospitality. The group values talent capable of honoring exceptional savoir-faire while anticipating the expectations of discerning consumers worldwide. Through its global reach, entrepreneurial culture, and commitment to sustainability, Moët Hennessy provides careers defined by prestige, purpose, and the pursuit of enduring luxury.

Role & Responsibilities

• Recruit and strategically develop UHNWI client relationships across the Netherlands and Belgium, leveraging market intelligence and luxury partnerships to expand the Private Client portfolio
• Develop and execute comprehensive clienteling and allocation strategies aligned with Moët Hennessy's commercial priorities, ensuring maximum revenue optimization and market penetration
• Provide concierge-level service and responsiveness to the UHNWI universe, anticipating individual client preferences and delivering personalized luxury experiences that transcend product offerings
• Conceptualize, orchestrate, and host curated brand experiences including tastings, intimate dinners, Maison visits, and exclusive events that build emotional connections and drive premiumization
• Manage P&L accountability including revenue, FTT (fixtures, fittings and testing), A&P (Advertising and Promotion), and T&E (Travel and Entertainment) budgets; implement pricing strategies and RSP (Recommended Selling Price) guidelines
• Leverage CRM platforms and data-driven insights to monitor client segmentation, activate target-oriented initiatives, and drive continuous business intelligence sharing with internal stakeholders
• Monitor key performance indicators, evaluate commercial performance against profit and revenue objectives, and execute corrective action plans to ensure consistent achievement of sales targets
• Establish and strengthen strategic partnerships with luxury ecosystem players—including yachting, private aviation, and automotive brands, as well as LVMH subsidiaries—to co-create premium experiences
• Ensure all client engagement activities comply with GDPR regulations; professionally manage allocations, client claims, returns, and supply chain matters with operational excellence
• Collaborate with domestic sales teams, Brand Management, and Marketing functions to align client universe development and cross-channel selling strategies

Qualifications

• University degree in Business, Economics, or MBA from a recognized institution
• Minimum 5 years of professional experience in luxury sales, account management, or private client services with direct UHNWI relationship management responsibility
• Proven track record of success in driving strategic projects and delivering measurable commercial transformation within luxury retail or high-end hospitality environments
• Deep working knowledge of UHNWI psychographics, aspirations, and the luxury market ecosystem; established network of ultra-high-net-worth individuals or demonstrated ability to cultivate such relationships
• Exceptional storytelling and emotional intelligence; ability to create bespoke, memorable brand narratives and experiences that resonate with discerning clientele
• Fluency in French, English, and Dutch (all languages required at professional proficiency)
• WSET Level 2 Wine & Spirits certification or equivalent wine knowledge preferred; demonstrated passion for wine, Champagne, spirits, and French culture

Skills

Experience

Minimum 5 years of professional experience in luxury sales, account management, or private client services, demonstrating a successful track record of building strategic relationships with affluent clientele, driving revenue growth through direct sales initiatives, and managing complex, high-value accounts in luxury retail or hospitality environments. Experience in strategic project leadership and commercial transformation is highly valued; prior work within the wines, spirits, or luxury goods sectors is preferred but not essential.

Education

University degree in Business, Economics, Marketing, or equivalent discipline. MBA or advanced business qualification is advantageous. WSET Level 2 Wine & Spirits certification or comparable wine education is preferred.

Workplace

Culture

Moët Hennessy offers a workplace culture rooted in heritage, craftsmanship, and the art of hospitality, where employees contribute to some of the world’s most prestigious wines and spirits Maisons. The environment combines international collaboration with a strong commitment to excellence, sustainability, and innovation, encouraging teams to preserve tradition while shaping the future of luxury experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.