Moët Hennessy People Services Partner

Employment
Contract
Seniority
Manager
Posted
Jul 28, 2026

About Moët Hennessy

Moët Hennessy, the wines and spirits division of LVMH, brings together some of the world’s most storied maisons, uniting centuries of craftsmanship with a distinctly contemporary spirit. As an employer, it offers an international environment where heritage, excellence, creativity, and responsible innovation shape every profession, from vineyards and cellars to marketing, distribution, finance, and hospitality. The group values talent capable of honoring exceptional savoir-faire while anticipating the expectations of discerning consumers worldwide. Through its global reach, entrepreneurial culture, and commitment to sustainability, Moët Hennessy provides careers defined by prestige, purpose, and the pursuit of enduring luxury.

Moët Hennessy: People Services Partner, Seoul. 12-month contract role leading HR service delivery and payroll IT optimization.

Role & Responsibilities

  • Spearhead the design, operationalization, and execution of key governance areas, ensuring scalable operations and strategic alignment for HR services
  • Lead the optimization of service catalog, meticulously planning capacity and measuring service levels to guarantee exceptional employee experience
  • Serve as the escalation point for complex challenges, conducting in-depth root cause analysis and delivering measurable solutions
  • Utilize technical acumen to drive automation and streamlining of payroll and HR processes, leveraging digital solutions to enhance efficiency
  • Develop and implement proactive vendor performance management strategies, fostering strong partnerships with external providers
  • Plan and manage intake and transformation of service requests, working cross-functionally to prioritize and execute changes
  • Design and implement robust metrics and reporting framework, providing actionable insights for data-driven decision-making
  • Lead or participate in projects optimizing People Services delivery through automation, lean concepts, and knowledge sharing

Qualifications

  • Minimum 5 years of experience in payroll IT systems management and optimization
  • Extensive experience in system implementation, process automation, data integrity, and compliance management
  • Proven ability to lead and manage complex IT projects involving multiple stakeholders
  • Demonstrated expertise in designing and managing escalation processes and root cause analysis
  • Track record of successfully implementing metrics, reporting frameworks, and performance management strategies

Skills

Payroll IT systems Process automation Project management Data analysis and analytics Vendor performance management Service management Escalation management Change management Digital tools and platforms Root cause analysis Reporting and metrics frameworks

Experience

Minimum 5 years of extensive experience managing and optimizing payroll IT systems, including system implementation, process automation, data integrity, compliance, and efficiency improvements. Demonstrated proficiency in leading complex IT projects focused on payroll system enhancements across multiple stakeholder environments. Strong background in identifying inefficiencies and developing effective solutions within HR service delivery contexts.

Education

Not specified

Workplace

This position is based in Seoul, Seoul, South Korea.

Culture

Moët Hennessy offers a workplace culture rooted in heritage, craftsmanship, and the art of hospitality, where employees contribute to some of the world’s most prestigious wines and spirits Maisons. The environment combines international collaboration with a strong commitment to excellence, sustainability, and innovation, encouraging teams to preserve tradition while shaping the future of luxury experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moët Hennessy, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «HR Operations Manager», «People Services Manager», «HR Service Delivery Lead», «Human Resources Partner», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Moët Hennessy

Moët Hennessy People Services Partner

Seoul, South Korea

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