Moët Hennessy On-Trade Sales Coordinator

About Moët Hennessy

Moët Hennessy, the wines and spirits division of LVMH, brings together some of the world’s most storied maisons, uniting centuries of craftsmanship with a distinctly contemporary spirit. As an employer, it offers an international environment where heritage, excellence, creativity, and responsible innovation shape every profession, from vineyards and cellars to marketing, distribution, finance, and hospitality. The group values talent capable of honoring exceptional savoir-faire while anticipating the expectations of discerning consumers worldwide. Through its global reach, entrepreneurial culture, and commitment to sustainability, Moët Hennessy provides careers defined by prestige, purpose, and the pursuit of enduring luxury.

Role & Responsibilities

• Provide day-to-day administrative and operational support to the Swiss On-Trade Sales team, including the Sales Director, National Sales Manager, Key Account Managers, and Area Sales Managers.
• Serve as an operational contact for customers, coordinating timely responses on pricing, product availability, innovations, limited editions, supply updates, and specific orders.
• Prepare team and customer meetings, sales materials, product information, commercial communications, mailings, and translations.
• Manage competing requests, set priorities, deliver accurate support to short deadlines, and escalate trade-offs when required.
• Prepare and distribute sales reports, dashboards, statistics, and performance updates on time.
• Analyse results by salesperson, customer, region, and product to identify trends, performance gaps, root causes, risks, and opportunities.
• Present conclusions, alert stakeholders to material variances, recommend actions, and follow up on agreed corrective measures.
• Support volume planning and phasing by Area Sales Managers; analyse actuals against forecasts, explain variances, challenge assumptions, and update forecasts using trends, customer input, risks, and opportunities.
• Monitor product-level SKU quotas and commercial allocations for limited-volume products.
• Manage pricing, sales conditions, and rebate schemes in line with approved agreements.
• Resolve pricing discrepancies and coordinate the approval, documentation, and administrative follow-up of annual customer contracts through relevant compliance tools.
• Monitor commercial partnerships, volume objectives, rebates, NSI, FTT, kickbacks, accruals, and trade spend, ensuring accurate budget visibility.
• Control partnership invoices, execute kickback processes, and support overdue-payment follow-up with Finance and Sales.
• Handle pricing, contractual, financial, customer, and individual performance information with strict confidentiality.
• Maintain customer hierarchies, sales conditions, rebate structures, and commercial partnership agreements in SAP/Vistex.
• Serve as a key contact for CRM and sales systems administration, ensuring accurate customer and commercial master data.
• Ensure data quality and consistency for reliable reporting, forecasting, pricing, and performance analysis.
• Manage POSM, samples, free goods, and activation materials; track promotional execution and recommend improvements with Sales and Marketing.
• Maintain internal control procedures, ensure compliance across sales administration and financial processes, and drive continuous process improvement.

Qualifications

• Bachelor’s degree in Business Administration, Sales, Finance, Supply Chain, or a related field.
• Experience in a multi-market, international, or matrix environment, interacting with local commercial teams, regional markets such as Switzerland and Austria, and central headquarters.
• Advanced Excel skills for reporting, pricing control, and data analysis.
• Strong proficiency in SAP for customer hierarchies, sales conditions, and rebates; Vistex experience is a strong plus.
• Familiarity with central or group support tools, such as forecasting platforms, Salesforce, and e-signature or workflow tools such as DocuSign or Nintex.
• Professional working proficiency in German, ideally Swiss German, and French is essential.
• Fluent English for headquarters communication and cross-border alignment.
• Proactive partner who anticipates operational needs to empower sales teams.
• Dynamic, resilient, and responsive, with a strong focus on sales success.
• Quick learner who thrives in a fast-paced, multi-market environment.
• Strong communicator able to bridge Swiss and Austrian commercial teams with French central support.
• Highly structured and detail-oriented across pricing, contracts, invoicing, and workflows.
• Commercial mindset and passion for wines and spirits.

Skills

Experience

Minimum 2 to 4 years of experience in sales administration, sales coordination, or commercial support, ideally within the luxury, wines and spirits, or FMCG sector; minimum 3 years.

Education

Bachelor’s degree in Business Administration, Sales, Finance, Supply Chain, or a related field.

Culture

Moët Hennessy offers a workplace culture rooted in heritage, craftsmanship, and the art of hospitality, where employees contribute to some of the world’s most prestigious wines and spirits Maisons. The environment combines international collaboration with a strong commitment to excellence, sustainability, and innovation, encouraging teams to preserve tradition while shaping the future of luxury experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.