Moët Hennessy National Key Account Manager

About Moët Hennessy

Moët Hennessy, the wines and spirits division of LVMH, brings together some of the world’s most storied maisons, uniting centuries of craftsmanship with a distinctly contemporary spirit. As an employer, it offers an international environment where heritage, excellence, creativity, and responsible innovation shape every profession, from vineyards and cellars to marketing, distribution, finance, and hospitality. The group values talent capable of honoring exceptional savoir-faire while anticipating the expectations of discerning consumers worldwide. Through its global reach, entrepreneurial culture, and commitment to sustainability, Moët Hennessy provides careers defined by prestige, purpose, and the pursuit of enduring luxury.

Role & Responsibilities

• Implement Brand Plan strategies through clear sales actions, prioritising core-brand pricing, distribution, trade stock levels, merchandising, promotions and other value-generating activities.
• Lead financial and supply chain forecasting for all products within assigned customer accounts, aligning forecasts with budgets and supply chain lead times.
• Own customer relationship development, trade-term negotiations, joint business planning and promotional planning, focusing on effectiveness and ROI for mutual growth.
• Coach and develop the wider sales team to help build an internal talent pool.
• Maintain accurate, up-to-date records and tracking of trading terms, trade spend and financial statistics for National Key Account customers in conjunction with Commercial Finance.
• Build strong relationships with key customer decision-makers to improve operational effectiveness, business performance and goodwill.
• Monitor Moët Hennessy Australia product performance, competitor activity, market changes and trends, and recommend timely actions that benefit brands within the customer base.
• Work across omnichannel channels with the e-Business team to achieve the best sales, visibility and profit outcomes within the customer base.
• Focus on retail pricing across core brands in line with agreed objectives and competitor pricing strategies.
• Monitor stock hygiene to minimise returns of unsaleable or damaged goods.
• Manage core-brand displays, including floor presentations and enhanced facings, across National Key Account customers.
• Work with the Marketing Director, Customer Marketing team and Brand Managers to improve promotional effectiveness and maximise operational efficiencies.
• Review opportunities to grow market share for core brands through new distribution points, consulting the Marketing Director and Brand Managers and presenting specific recommendations and action plans to the Sales Director for approval.
• Build customer relationships and deliver agreed brand strategies and sales plans across designated Key Accounts, achieving volume, revenue, profitability and brand-share targets through effective pricing, merchandising, promotions and other trade activities.

Qualifications

• Tertiary qualification in a business-related field.
• Postgraduate studies in a business-related field are desirable.
• Full written and spoken English proficiency; French or Mandarin is preferred as a second language.
• Thorough understanding of the Australian liquor industry.
• In-depth knowledge of Australian consumer liquor consumption trends, habits and preferences.
• Full understanding of modern selling, negotiation and training techniques.
• Affinity with, and cultural ability to represent, the values of luxury wines and spirits.
• Strong planning, presentation and negotiation skills.
• Strong numerical, analytical and statistical skills.
• Excellent communication, networking and interpersonal skills.
• High standard of computer literacy.
• Proficient in Circana, Quantium or similar data systems.
• High commercial awareness and an instinct for capitalising on profitable outcomes.
• Excellent negotiation, presentation and diplomacy skills, with a win-win mindset.
• Strong leadership skills and a good understanding of people management.
• Appreciation of the importance of teamwork, with the ability to motivate others and build team consensus in achieving agreed objectives.
• Able to work autonomously as well as collaboratively.
• Able to communicate clearly and effectively at all levels in a multinational environment.
• Able to work under pressure and adhere strictly to deadlines.

Skills

Experience

Minimum 3–5 years of commercial sales experience, including specific NAM/NKA experience; likely 1–3 years in a National Account Management role in the wine and spirits industry. The profile also states a minimum of 5 years.

Education

Tertiary qualification in a business-related field; postgraduate studies in a business-related field are desirable.

Benefits

Career development opportunities across five global regions and the LVMH Group; internationally diverse and inclusive teams; participation in the Living Soils Living Together sustainability programme.

Culture

Moët Hennessy offers a workplace culture rooted in heritage, craftsmanship, and the art of hospitality, where employees contribute to some of the world’s most prestigious wines and spirits Maisons. The environment combines international collaboration with a strong commitment to excellence, sustainability, and innovation, encouraging teams to preserve tradition while shaping the future of luxury experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.