Moët Hennessy National Account Manager

About Moët Hennessy

Moët Hennessy is the wines and spirits division of the LVMH group, stewarding an international portfolio of premium and luxury houses. As part of a global luxury conglomerate, the business combines heritage maisons with a commercial and marketing organisation that prioritises brand elevation, route‑to‑market excellence and cross‑functional collaboration.

Role & Responsibilities

• Develop and implement a customer strategy and annual commercial plan for Waitrose, M&S and Booths to achieve agreed volume, margin, customer investment and profit targets.
• Manage monthly and annual sales forecasting within the commercial planning system and maintain up‑to‑date customer account plans and supporting documentation.
• Protect and grow distribution of Moët Hennessy brands within assigned customers and channels, including online and convenience.
• Analyse sell‑out and EPOS data to monitor performance; complete pre‑ and post‑promotion evaluations to optimise promotional ROI.
• Lead negotiation and delivery of Joint Business Plans with key customers and track performance versus plan both internally and with retailer stakeholders.
• Coordinate cross‑functionally with category, marketing and supply teams to ensure appropriate support, service levels and inventory fulfilment for designated accounts.
• Support trade marketing with media planning and execution; maintain relationships with customers' media planners and category teams.
• Oversee the customer online platform experience and digital activation to educate consumers and drive ecommerce sales.
• Design and implement compelling visual merchandising and in‑store displays to enhance brand presentation and shopper engagement.
• Gather competitor intelligence and weekly brand view data to identify market movements, pricing changes and new business opportunities.
• Deliver product education and tasting events as required and participate in customer trade briefings and networking to deepen partnership and insight.
• Ensure timely completion of commercial administration (pricing changes, new line setup, invoice processing) and enable effective credit management with finance.

Qualifications

• Minimum 5 years' experience in FMCG national account management or equivalent roles managing major grocery customers.
• Demonstrable P&L management experience and exposure to blue‑chip FMCG sales training.
• Strong knowledge of Category Management and experience managing customers in the online channel.
• Exposure to premium or luxury brands and an affinity for high‑end brand positioning.
• WSET certification preferred (not essential) and a full UK driving licence.
• Excellent negotiation, stakeholder management, numeric literacy and communication skills; highly organised and commercially driven.

Skills

Experience

Minimum five years' experience in FMCG national account management with proven success managing major supermarket accounts and delivering volume, margin and distribution growth. Experience working with premium or luxury brands and online retail channels is expected.

Education

WSET certification preferred; degree in business, marketing, or a related discipline desirable. Full UK driving licence required.

Workplace

Culture

Moët Hennessy operates within the LVMH group culture of high standards, brand stewardship and cross‑disciplinary collaboration. Teams combine commercial rigour with a deep respect for heritage and product quality, operating in an international, fast‑paced environment that rewards entrepreneurial thinking and excellence in execution.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.