Moët Hennessy Head of Prestige Clients and B2B

About Moët Hennessy

Moët Hennessy, the wines and spirits division of LVMH, brings together some of the world’s most storied maisons, uniting centuries of craftsmanship with a distinctly contemporary spirit. As an employer, it offers an international environment where heritage, excellence, creativity, and responsible innovation shape every profession, from vineyards and cellars to marketing, distribution, finance, and hospitality. The group values talent capable of honoring exceptional savoir-faire while anticipating the expectations of discerning consumers worldwide. Through its global reach, entrepreneurial culture, and commitment to sustainability, Moët Hennessy provides careers defined by prestige, purpose, and the pursuit of enduring luxury.

Role & Responsibilities

• Define, coordinate and execute the Spain and Portugal strategy to accelerate growth across Ultra-Prestige, rare and iconic offerings and unlock the potential of Prestige and Core brands.
• Deliver Private Client and B2B plans and identify and capture new growth opportunities.
• Achieve revenue, profitability, client acquisition and development targets through direct engagement and distinctive luxury experiences.
• Represent the Maisons through client engagement, ambassadorial duties and exceptional event hosting.
• Inspire, develop and empower a high-performing team, setting clear accountability and focusing on collective success.
• Identify new business opportunities and generate direct sales to clients through personal and team networks, engaging (U)HNWIs and B2Bs across Spain while coordinating activity in Portugal with the Private Sales unit and Brand Teams.
• Develop relationships with new and existing clients to maximise repeat sales, cross-sales and up-sales of prestige, rare and exclusive portfolio items.
• Manage commercial relationships from prospecting through invoicing, sales, delivery and after-sales follow-up in collaboration with the wider organisation.
• Leverage (U)HNWI connections to develop B2B opportunities across the core Moët Hennessy portfolio.
• Work with Moët Hennessy Private teams and brand teams to create customer engagement opportunities.
• Create tailor-made experiences, including private tastings, fine dining and Maison visits, to build desire, deepen client relationships and convert engagement into sales across the Iberian market.
• Design and activate targeted commercial campaigns that reach the right audiences, maximise investment and deliver measurable sales impact in Spain and Portugal.
• Elevate the equity and desirability of the Prestige and Ultra-Prestige portfolio among Private Clients, (U)HNWIs, media, brokers, luxury partners and the trade.
• Partner with the Southern Europe Private Sales BDD team to manage scarce allocations strategically, create exclusivity and build sustained demand among priority clients.
• Turn corporate and LVMH ecosystem partnerships into recruitment platforms that attract, engage and convert new (U)HNWI clients through distinctive brand experiences.
• Build a sustainable (U)HNWI network across Spain and Portugal, anchored in Madrid, Barcelona, Lisbon and Porto and activated in the Balearic Islands and Marbella during peak summer periods, to accelerate client recruitment and sales.
• Anticipate (U)HNWI needs and purchasing behaviours, tailor engagement and follow-up, and partner with Private Client and Marketing teams to increase conversion, loyalty and lifetime value.
• Forge partnerships with like-minded luxury brands to reach qualified audiences, enrich the client experience and create mutual growth.
• Use CRM to capture actionable client intelligence, refine segmentation and pipeline management, and drive disciplined, personalised activation.
• Protect client trust through rigorous compliance with data privacy, confidentiality, internal policies and legal requirements.
• Set a clear vision, strategy and execution roadmap, translating priorities into individual accountability and ambitious performance objectives for the Iberian team.
• Drive a high-performance culture by tracking results, coaching decisively, and optimising resources and workloads to maximise team impact.
• Own the (U)HNWI and B2B sales budgets across the portfolio and mobilise the wider organisation to deliver revenue, profitability and client growth targets.
• Align Private Client and B2B channels behind a shared commercial agenda, unlocking cross-channel opportunities and fostering a one-team mindset.
• Build synergies and ways of working with the Private team to integrate both activities and optimise revenue.
• Report to the Managing Director, Moët Hennessy Iberia, with a dotted-line to the Regional Director, MH Private South Europe and Benelux, ensuring local ownership and regional alignment.

Qualifications

• Strong knowledge of and affinity for international luxury goods and services; a passion for wine and spirits is beneficial but not mandatory.
• Proven ability to initiate, negotiate and close deals with (U)HNWIs and B2Bs, with appropriate commercial follow-up.
• Strong understanding of local luxury consumer profiles, aspirations, lifestyles, spending habits and motivations.
• Strong operational knowledge of demand and brand building.
• Track record of consistently achieving ambitious sales targets and meeting challenging deadlines.
• Fluent Spanish and English; French is a plus.
• Complete commercial capabilities, from client acquisition and development through negotiation, sales conversion, repeat sales, cross-selling and up-selling or trading up.
• Experience managing and executing client engagement activities, such as events.
• Understanding of P&L, including commercial and financial ratios, and budget management.
• Familiarity with sales monitoring and CRM (Customer Relationship Management) tools.
• Solution-oriented approach and ability to achieve goals with and through people.
• Strong leadership and ability to develop a high-performing team and lead change in a new department.
• Excellent professional presentation and communication skills, with strong social skills.
• Very strong networking skills and an extensive network.
• Ability to reach out to clients, entertain them and build fruitful business relationships.
• Proactive behaviour, positive attitude, diplomacy, high energy and charisma.
• Task orientation, focus, organisation and prioritisation.
• Strategic thinking, creativity and innovation.
• High degree of integrity and compliance.
• Ability to embody the codes and manners of UHNWI clients with elegance.

Skills

Experience

Over 6 to 10 years of experience in a relevant field driving Direct B2C Sales to (U)HNWIs, including operational sales experience in the luxury sector; minimum 5 years.

Culture

Moët Hennessy offers a workplace culture rooted in heritage, craftsmanship, and the art of hospitality, where employees contribute to some of the world’s most prestigious wines and spirits Maisons. The environment combines international collaboration with a strong commitment to excellence, sustainability, and innovation, encouraging teams to preserve tradition while shaping the future of luxury experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.