Moët Hennessy Experience & CRM Apprentice
- Location
- Employment
- Internship
- Seniority
- Entry-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Wines, Spirits & Gastronomy
- Posted
- Apr 23, 2026
About Moët Hennessy
Moët Hennessy is the wines and spirits division of LVMH, recognised globally for an exceptional portfolio including Dom Pérignon, Moët & Chandon, Veuve Clicquot, Krug, Ruinart, Hennessy and Glenmorangie. The maison combines deep savoir‑faire in viticulture and distillation with an emphasis on hospitality, unique client experiences and premium service, operating across international markets within the LVMH luxury ecosystem.
Moët Hennessy — Paris: Experience & CRM Apprentice (apprenticeship) supporting MH Private events and CRM operations.
Role & Responsibilities
- Support the Private Clients Experience Manager EMEA across MH Private initiatives and day‑to‑day assignments.
- Contribute to event conceptualization for flagship moments (e.g., Goodwood, Vendanges, Formula 1 Grand Prix) in collaboration with Private Client Directors and the central MH Private EMEA team.
- Organise and execute client events at MH Private Apartment, Maisons in Champagne or Cognac, and external venues — manage vendors, budgets, logistics, invitations and scheduling.
- Coordinate and deliver client experiences (lunches, dinners, cocktails) initiated by PCDs to ensure flawless execution and brand standards.
- Operate and administrate the CRM tool Engage: support order processing linked to Private Client Managers/Directors and maintain database hygiene.
- Assist deployment of client consent and compliance campaigns and support internal engagement across the MH Private EMEA community via the internal messaging channels.
- Develop dashboards and KPIs to support business management and reporting for EMEA activities.
Qualifications
- Currently eligible for a French contrat d'alternance (apprenticeship) starting September 2026.
- At least one relevant professional experience or internship in luxury client services; hospitality or concierge experience is a strong plus.
- Genuine interest in luxury goods, fine gastronomy and experiential hospitality.
- Fluent in English (written and spoken); additional languages are an advantage.
- Excellent presentation and interpersonal skills with professional polish.
- Highly organized, proactive, adaptable and solutions‑oriented with strong attention to detail.
Skills
Experience
Entry‑level apprenticeship: at least one prior internship or professional experience in luxury client services, hospitality or concierge functions is preferred.
Education
Enrolment in a recognised apprenticeship programme (Bac+2 to Bac+5 or equivalent) in marketing, hospitality/events management, luxury management or a related discipline.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Moët Hennessy fosters a culture defined by Sharing, Elegance, Integrity, a spirit of conquest and Epicureanism, and is part of the LVMH group which encourages entrepreneurial initiative and global mobility. The MH Private environment emphasises meticulous hospitality, experiential marketing and collaboration across Maisons to create unique client journeys.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moët Hennessy, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM & Events Apprentice», «Private Client Experience Apprentice», «Clienteling & CRM Assistant (Apprenticeship)», «CRM Assistant — Luxury Client Services», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.