Moët Hennessy CRM Assistant (Intern)

Overview

Moët & Chandon is a historic Champagne Maison renowned for its global leadership in luxury Champagne. The Maison is part of Moët Hennessy, the wines & spirits division of LVMH, and operates with an international marketing and commercial footprint across key luxury markets.

Role & Responsibilities

• Support the definition and maintenance of the annual CRM communication calendar for Moët & Chandon and Dom Pérignon.
• Produce newsletter content (visuals and copy) in collaboration with internal creative and market teams, and ensure timely delivery to local markets.
• Manage email campaigns end‑to‑end in Salesforce Marketing Cloud: build messages, conduct QA/testing, set up segmentation/targeting and schedule sends.
• Contribute to the design and implementation of consumer journeys (welcome, birthday, retention) and CRM plans linked to product launches.
• Consolidate and coordinate CRM plans across key markets through regular calls and validation of locally developed newsletters.
• Advise and support local teams on CRM activation and acquisition initiatives, and respond to ad‑hoc market requests (e.g., data‑collection forms).
• Monitor and consolidate campaign performance across markets, analyse KPIs and recommend optimisations.
• Design and run A/B tests to improve campaign KPIs and produce benchmark reports on CRM best practices and innovations.

Qualifications

• Currently enrolled in a Master's programme (business school or equivalent); seeking a gap‑year or end‑of‑studies internship.
• Available to start July 2026 for a six‑month, full‑time, on‑site internship in Paris 7th arrondissement.
• Fluent spoken and written English.
• Excellent interpersonal skills, strong organisation and the ability to coordinate multiple stakeholders in a multicultural environment.
• Autonomous, proactive and detail‑oriented.
• Ideally at least six months' prior experience in digital marketing, preferably CRM; prior exposure to Salesforce Marketing Cloud is a strong advantage.

Skills

Experience

Beginner level: candidate should be currently pursuing a Master's and ideally have a prior 6‑month experience in digital or CRM. Practical experience with Salesforce Marketing Cloud is a distinct plus.

Education

Enrolled in a Master's degree (business school or equivalent); gap‑year or final‑year internship required.

Workplace

Culture

The Maison combines deep heritage and craftsmanship with contemporary, globally oriented marketing. The international marketing team operates in a fast‑paced, collaborative environment that values creativity, precision and cross‑market coordination.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.