Miu Miu Sales Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 10, 2026
About Miu Miu
Miu Miu, founded in 1993 by Miuccia Prada and part of the Prada Group, is an iconic luxury fashion house celebrated for its irreverent elegance, intellectual femininity, and bold creative experimentation. As an employer, the brand offers a dynamic environment where heritage, contemporary culture, and innovation converge across design, retail, communications, merchandising, and corporate functions. Miu Miu seeks individuals with refined aesthetic sensibility, curiosity, commercial awareness, and a collaborative spirit. Employees are invited to contribute to a distinctive vision of modern luxury, supported by the excellence, global reach, and rigorous standards of one of the world’s leading fashion groups.
Miu Miu seeks a Client Advisor for Tokyo's Daimaru flagship; drive luxury sales and deliver exceptional customer experiences in fashion retail.
Role & Responsibilities
- Position the customer at the centre of all interactions, creating a warm and refined environment that delivers exceptional service aligned with the Client Journey Ceremony, addressing all customer needs and wishes
- Drive strong individual sales performance that exceeds personal targets and contributes to overall store success
- Maintain unwavering commitment to KPI achievement while upholding the highest standards of client service and sales quality
- Demonstrate profound knowledge of Miu Miu's heritage, culture, and brand DNA, leveraging this understanding in all customer communications
- Proactively capture customer information and accurately input data into the CRM system to build, maintain, and strengthen relationships, enabling personalized approaches that generate future business opportunities
- Embrace and actively promote an omnichannel mindset, seamlessly integrating physical and digital touchpoints
- Maintain comprehensive knowledge of the luxury fashion landscape, continuously updating awareness of current trends and competitive positioning to inform styling recommendations and customer conversations
- Collaborate with management and customer service teams to address customer feedback and complaints with professionalism and accountability
- Handle merchandise with the highest level of care and respect
- Actively leverage digital tools to deliver seamless and integrated luxury experiences
- Conduct client consultations in both in-store and virtual appointment formats using technology-enabled solutions
- Participate in back-of-house operations in coordination with internal teams, maintaining well-organized and efficient stockroom environments
- Adhere strictly to internal operational guidelines, inventory management protocols, security procedures, cash register operations, logistics workflows, and corporate reporting requirements
- Foster teamwork through open and constructive communication, contributing to a consistent, excellence-driven customer experience that respects and promotes Diversity & Inclusion values
Qualifications
- Passion for fashion and demonstrated affinity for the Miu Miu brand
- Proven sales and customer relationship-building experience within luxury brands, premium luxury, or selective retail environments
- Extensive experience selling ready-to-wear, footwear, and leather goods
- Demonstrated expertise in client relationship management and external clienteling activities
- Experience leveraging mobile technology and digital platforms for long-term customer engagement and promotional activities
- Ability to communicate professionally and conduct business with accountability and integrity
- Fluency in professional etiquette and presentation standards appropriate to luxury retail environments
Skills
Experience
Extensive background in luxury or premium retail sales, with proven track record in building and maintaining high-value client relationships. Prior experience in ready-to-wear, footwear, and leather goods sales is essential. Experience in external clienteling, smartphone-enabled customer engagement, and multi-channel retail environments is highly valued.
Education
High school diploma or equivalent (Kotaro shogyo/高等学校卒業以上)
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Miu Miu fosters a bold, intellectually curious workplace where creativity, individuality, and a refined sense of irreverence are encouraged. As part of the Prada Group, the brand offers a dynamic and exacting environment in which teams collaborate across fashion, culture, and contemporary design to shape a distinctive global vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Miu Miu, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Associate», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.