Miu Miu Sales Advisor
About Miu Miu
Miu Miu, a subsidiary of the prestigious Prada Group, is renowned for its avant-garde approach to fashion, offering a unique blend of sophistication and rebelliousness. As part of a global luxury conglomerate, Miu Miu provides its employees with an environment that fosters creativity and innovation, while maintaining a commitment to excellence in the luxury fashion sector.
Join Miu Miu in Tokyo as a Client Advisor, enhancing customer experiences in a luxury setting. Located at Isetan Shinjuku 1F.
Role & Responsibilities
- Focus on customer-centric service, creating a warm and refined environment to meet all client needs and expectations.
- Exceed personal sales targets and contribute to the overall success of the store through high sales performance.
- Maintain high standards of customer service and product quality to achieve KPI goals.
- Demonstrate deep understanding of Miu Miu's history, culture, and brand DNA in client interactions.
- Actively gather and input customer information into the CRM system to build and strengthen client relationships.
- Understand and promote the omnichannel approach, integrating digital tools for a seamless luxury experience.
- Stay updated on fashion trends and competitor information to enhance client conversations and styling suggestions.
- Collaborate with the customer service team to address client feedback and complaints responsibly.
- Handle merchandise with utmost care and respect, ensuring a well-organized store environment.
- Utilize digital tools to provide an integrated luxury experience and maintain a high standard of client appointments.
Qualifications
- Passion for fashion and a fan of Miu Miu.
- Experience in luxury brand retail, premium retail, or select shops.
- Extensive experience in selling ready-to-wear, shoes, and leather goods.
- Experience in foreign trade and proven track record.
- Proficiency in using smartphones and experience in long-term client building and sales promotion.
- Fluency in English, Chinese, or Korean for sales experience (Japanese business level required).
- Professional demeanor and ability to take responsibility in tasks.
- Hospitality experience in different industries is welcomed.
Skills
Experience
Candidates should have experience in luxury retail sales, particularly in ready-to-wear, shoes, and leather goods. Experience in foreign trade and a proven sales track record are advantageous.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Miu Miu is celebrated for its daring and innovative spirit, offering a dynamic workplace where creativity and individuality are highly valued. The brand encourages a forward-thinking environment that respects diversity and inclusion, making it a vibrant and inspiring place to work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Miu Miu, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Specialist», «Retail Consultant», «Luxury Sales Associate», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.