Miu Miu Luxury Sales Advisor
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 8, 2026
About Miu Miu
Miu Miu is a fashion house within the Prada Group, recognised for its youthful, experimental aesthetic and high-quality ready-to-wear, leather goods and accessories. As part of the Prada Group, Miu Miu operates within a global luxury network that values creativity, craftsmanship and international reach, offering employees exposure to premium retail standards and an influential maison culture.
Miu Miu Client Advisor (K11 Musea) — Hong Kong. Deliver exceptional luxury client experiences, drive sales and manage omnichannel service.
Role & Responsibilities
- Deliver an exceptional, personalised luxury customer experience that follows the brand’s client journey ceremony and fosters long-term client relationships.
- Achieve and exceed individual and team sales targets and KPIs through proactive selling and aftercare activities.
- Demonstrate comprehensive product knowledge and convey Miu Miu’s history, philosophy and DNA to clients.
- Capture and maintain accurate client data in the Company CRM to develop personalised outreach and future sales opportunities.
- Operate an omnichannel approach: manage in‑store appointments, virtual consultations and ecommerce client interactions.
- Use company digital tools to support an integrated luxury experience and seamless client service.
- Support daily store operations and collaborate with Back of House on stockroom organisation, inventory, logistics and security procedures.
- Handle client complaints with ownership, liaising with the line manager and Client Service team when necessary.
- Act as a brand ambassador and work cooperatively with colleagues to sustain a consistent exceptional customer experience while embracing diversity and inclusion.
Qualifications
- Proven experience in sales; prior experience in luxury, fashion or cosmetics is strongly advantageous.
- Passion for fashion, a dynamic and customer-focused attitude, and a strong drive to achieve sales results.
- Demonstrable ability to work collaboratively within a retail team and contribute to a positive store environment.
- Good command of Cantonese, Mandarin and English.
Skills
Experience
Relevant sales experience is required; candidates with a background in luxury fashion, beauty or premium retail will be prioritised. Demonstrated track record of meeting sales targets and delivering high‑touch client service is expected.
Education
High school diploma or equivalent; tertiary education in fashion, retail, business or a related field is preferred but not mandatory.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong, China.
Culture
Miu Miu fosters a creative, international workplace anchored in craftsmanship and design experimentation. As part of the Prada Group, the brand emphasises professional growth, multicultural teams and an inclusive environment that values diversity and mutual respect.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Miu Miu, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Client Specialist», «Sales Consultant — Fashion», «Client Relations Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.