Miu Miu Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 10, 2026
About Miu Miu
Miu Miu, founded in 1993 by Miuccia Prada and part of the Prada Group, is an iconic luxury fashion house celebrated for its irreverent elegance, intellectual femininity, and bold creative experimentation. As an employer, the brand offers a dynamic environment where heritage, contemporary culture, and innovation converge across design, retail, communications, merchandising, and corporate functions. Miu Miu seeks individuals with refined aesthetic sensibility, curiosity, commercial awareness, and a collaborative spirit. Employees are invited to contribute to a distinctive vision of modern luxury, supported by the excellence, global reach, and rigorous standards of one of the world’s leading fashion groups.
Miu Miu seeks Client Advisor for Daimaru Tokyo boutique. Luxury retail sales role requiring fashion passion, multilingual capability, and proven client-building expertise.
Role & Responsibilities
- Deliver warm, sophisticated service aligned with the client journey ceremony, responding to all customer needs and expectations with expertise and grace
- Exceed individual sales targets while contributing to overall store performance through strong retail execution
- Maintain KPI targets and premium service standards across all customer interactions
- Demonstrate in-depth knowledge of Miu Miu's heritage, culture, and brand DNA to inform meaningful client conversations
- Actively capture and accurately input customer data into the CRM system to build, maintain, and strengthen personalized relationships that generate future business opportunities
- Champion omnichannel retail principles and seamlessly integrate physical and digital touchpoints
- Cultivate broad knowledge of luxury fashion trends, competitive landscape, and styling perspectives to inform client conversations and recommendations
- Collaborate with management and customer service teams to resolve client feedback and complaints with accountability and care
- Handle merchandise with the highest levels of respect and care
- Utilize digital tools strategically to deliver seamless, integrated luxury experiences
- Conduct in-person and virtual appointment-based consultations with professional excellence
- Partner with back-of-house operations to maintain organized stock environments and contribute to overall store operations
- Execute internal operational guidelines, inventory management, security protocols, point-of-sale procedures, and reporting requirements with precision
- Foster teamwork through open, constructive communication while championing diversity and inclusion values in support of a positive workplace culture
Qualifications
- Passion for fashion and genuine affinity for the Miu Miu brand
- Proven sales and client-building experience in luxury, premium luxury, or select retail environments
- Extensive experience selling ready-to-wear, footwear, and leather goods
- Documented external sales (外商) experience and track record
- Experience leveraging smartphones and digital platforms for long-term client development and promotional activities
- Fluency in English, Mandarin Chinese, Korean, or other foreign languages at business level or above (Japanese language proficiency at business level or higher is mandatory)
- Professional demeanor and demonstrated accountability in role execution
Skills
Experience
Sales and client-building experience required in luxury or premium retail environments, with documented success in ready-to-wear, footwear, and leather goods categories. External sales (外商) experience is preferred. Candidates should demonstrate proficiency with digital platforms for client development and have experience navigating omnichannel retail strategies.
Education
High school diploma or equivalent (高卒以上)
Workplace
The role is situated in Tokyo, Tokyo, Japan.
Culture
Miu Miu fosters a bold, intellectually curious workplace where creativity, individuality, and a refined sense of irreverence are encouraged. As part of the Prada Group, the brand offers a dynamic and exacting environment in which teams collaborate across fashion, culture, and contemporary design to shape a distinctive global vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Miu Miu, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.