Miu Miu Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 10, 2026
About Miu Miu
Miu Miu, founded in 1993 by Miuccia Prada and part of the Prada Group, is an iconic luxury fashion house celebrated for its irreverent elegance, intellectual femininity, and bold creative experimentation. As an employer, the brand offers a dynamic environment where heritage, contemporary culture, and innovation converge across design, retail, communications, merchandising, and corporate functions. Miu Miu seeks individuals with refined aesthetic sensibility, curiosity, commercial awareness, and a collaborative spirit. Employees are invited to contribute to a distinctive vision of modern luxury, supported by the excellence, global reach, and rigorous standards of one of the world’s leading fashion groups.
Miu Miu Client Advisor role in Tokyo's Aoyama flagship—luxury retail sales position with focus on bespoke customer experience and omnichannel excellence.
Role & Responsibilities
- Create warm, sophisticated retail environments centred on client needs and preferences, delivering excellence aligned with the Client Journey Ceremony protocol
- Exceed personal sales targets whilst contributing to overall store performance through consistently high-quality selling and service delivery
- Maintain KPI achievement with commitment to world-class service and sales standards
- Demonstrate profound knowledge of Miu Miu brand DNA, heritage, and culture; communicate these insights authentically to clients
- Proactively acquire and accurately input client data into the CRM system; cultivate personalised relationships that generate future business opportunities
- Champion omnichannel retail practices and seamlessly integrate physical and digital touchpoints
- Maintain current awareness of luxury fashion trends, competitive intelligence, and styling insights; leverage this knowledge in client interactions and recommendations
- Address client feedback and complaints with responsibility and professionalism, collaborating with management and customer service teams as needed
- Treat merchandise with the highest level of care and respect
- Actively utilise digital tools to deliver seamless, integrated luxury experiences
- Conduct professional in-store consultations and technology-enabled virtual appointments with equal sophistication
- Collaborate with back-of-house operations to maintain well-organised stock environments and store operations
- Comply with internal operational guidelines, inventory management, security protocols, point-of-sale procedures, logistics, and reporting requirements
- Foster teamwork through open, constructive communication whilst championing Diversity & Inclusion values and contributing to a positive workplace culture
Qualifications
- High school diploma or equivalent qualification
- Passion for fashion and demonstrated affinity for Prada, Miu Miu, and Church's brands
- Sales and client relationship-building experience within luxury, premium luxury, or selective retail environments
- Extensive sales experience across ready-to-wear, footwear, and leather goods categories
- Track record in high-touch client acquisition and account management (外商)
- Experience leveraging mobile and digital tools for long-term client development and promotional campaigns
- Demonstrated capability in multilingual luxury retail (English, Mandarin, or Korean proficiency; business-level Japanese fluency is mandatory)
- Professional deportment with strong personal accountability and work ethic
- Hospitality or related industry experience welcomed where applicable
Skills
Experience
Candidates should possess substantial sales experience within luxury or premium retail environments, with proven success in building and maintaining high-value client relationships. Experience in external business development (外商), mobile-driven client engagement, and omnichannel retail is essential. Multilingual capability—particularly English, Mandarin, or Korean in addition to fluent Japanese—is highly valued.
Education
High school diploma or equivalent; further luxury retail training or fashion certification preferred but not required.
Workplace
The role is situated in Tokyo, Tokyo, Japan.
Culture
Miu Miu fosters a bold, intellectually curious workplace where creativity, individuality, and a refined sense of irreverence are encouraged. As part of the Prada Group, the brand offers a dynamic and exacting environment in which teams collaborate across fashion, culture, and contemporary design to shape a distinctive global vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Miu Miu, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Style Consultant», «Fashion Specialist», «Luxury Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.