Miu Miu Client Advisor
Join Miu Miu in Porto Cervo as a Client Advisor, offering luxury retail expertise in a dynamic and inclusive environment.
Overview
Miu Miu, a distinguished brand under the Prada Group, epitomizes avant-garde fashion with a playful yet sophisticated edge. As part of the Prada Group, a global leader in luxury, Miu Miu benefits from a rich heritage of craftsmanship and innovation, offering employees the opportunity to work within a dynamic and prestigious environment.
Role & Responsibilities
- Welcome and serve customers, ensuring an exceptional in-store experience.
- Develop and maintain client relationships using CRM and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Handle customer complaints effectively, involving the line manager when necessary.
- Maintain high standards of shop floor and visual displays in line with company guidelines.
- Contribute to security measures to prevent product thefts.
- Ensure the safety of products during the handling process in the warehouse.
- Manage daily goods receipt and arrange merchandise according to corporate procedures.
- Organize and perform product counting and stock-takes.
- Track product flow using the SAP system.
- Oversee product flow during repairs and manage stockroom activities related to markdowns.
- Ensure returns, shop-to-shop transfers, and e-commerce deliveries follow corporate guidelines and deadlines.
Qualifications
- Fluent in spoken English; additional languages are desirable.
- High affinity for luxury products.
- Strong sense of responsibility.
- Ability to work both independently and as part of a team.
- Organized and detail-oriented.
- Mature and assertive demeanor.
- Business/Retail Management degree or equivalent is a plus.
Skills
Experience
Previous experience in luxury retail or a similar customer-facing role is preferred.
Education
Business/Retail Management degree or equivalent is a plus.
Workplace
The successful candidate will be located in Porto Cervo, Sardinia, Italy. 13 luxury roles are listed in Porto Cervo on Cerulean, 2 posted in the last 48 hours. Across the Sardinia region, Cerulean lists 25 open positions — 2 listed in the past two days. Cerulean currently advertises 1.295 open roles in Italy, including 27 added in the last 48 hours.
Culture
Miu Miu fosters a creative and international atmosphere, driven by a commitment to excellence and innovation. The brand values diversity and inclusivity, ensuring a respectful and equitable workplace for all employees.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.