Miu Miu Client Advisor
Join Miu Miu in New York as a Client Advisor, delivering exceptional luxury experiences. Part of the prestigious Prada Group.
Overview
Miu Miu, a renowned brand under the Prada Group, epitomizes avant-garde luxury fashion. As part of the prestigious Prada Group, Miu Miu benefits from a rich heritage of innovation and excellence, offering a dynamic and creative work environment. The brand is celebrated for its bold and playful approach to fashion, appealing to a sophisticated and discerning clientele.
Role & Responsibilities
- Serve as a brand ambassador, conveying the brand philosophy and values to clients.
- Maximize individual and team sales by providing an extraordinary luxury customer experience.
- Capture and maintain customer data in the CRM to foster personalized relationships and future opportunities.
- Promote an Omni Channel mindset and collaborate with colleagues to ensure a consistent customer experience.
- Engage in cross-selling across departments to achieve sales targets and KPIs.
- Stay informed on fashion trends and competitors.
- Maintain high standards of shop floor and visual displays, adhering to operational guidelines.
- Address customer complaints effectively, liaising with management when necessary.
- Ensure security and prevent product theft.
Qualifications
- Proven experience in building long-lasting client relationships.
- Ability to work both independently and as part of a team.
- Fluency in English; additional languages are advantageous.
Skills
Experience
Experience in luxury retail or a similar client-facing role is preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 498 open roles in New York, including 19 posted recently. The broader New York area accounts for 610 active listings on Cerulean, 21 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Culture
Miu Miu fosters a creative and international workplace, driven by curiosity and the pursuit of excellence. The brand values diversity and inclusivity, ensuring equal opportunities and a respectful environment for all employees.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.