Miu Miu Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Compensation
€30,022–45,000/year
Posted
Aug 31, 2026

About Miu Miu

Miu Miu, founded in 1993 by Miuccia Prada and part of the Prada Group, is an iconic luxury fashion house celebrated for its irreverent elegance, intellectual femininity, and bold creative experimentation. As an employer, the brand offers a dynamic environment where heritage, contemporary culture, and innovation converge across design, retail, communications, merchandising, and corporate functions. Miu Miu seeks individuals with refined aesthetic sensibility, curiosity, commercial awareness, and a collaborative spirit. Employees are invited to contribute to a distinctive vision of modern luxury, supported by the excellence, global reach, and rigorous standards of one of the world’s leading fashion groups.

Miu Miu Client Advisor position in Milan, Italy—luxury retail sales, inventory management, and brand ambassador role combining customer service with stock operations.

Role & Responsibilities

  • Welcome and serve customers with an exceptional in-store experience at all times
  • Maintain and develop client relationships through personalized engagement, leveraging CRM and digital tools
  • Drive cross-departmental sales and identify opportunities to achieve individual sales targets and key performance indicators
  • Maintain expert knowledge of fashion trends, competitive offerings, and brand and product attributes
  • Resolve customer complaints effectively in liaison with store management
  • Ensure shop floor and visual display standards meet company operational guidelines and stock procedures
  • Implement daily goods receipt, merchandise arrangement, and product preparation for sales floor deployment following corporate procedures
  • Organize and execute product counts and stock-take inventories
  • Track product flow and manage inventory within the SAP system
  • Manage stockroom operations related to repairs, markdowns, returns, shop-to-shop transfers, and e-commerce fulfillment
  • Maintain warehouse security and product integrity throughout the handling process
  • Contribute to loss prevention and security protocols on the sales floor

Qualifications

  • Fluent English language skills, spoken and written
  • High affinity and passion for luxury fashion products
  • Demonstrated ability to work collaboratively within a team environment as well as independently
  • Strong organizational and detail-oriented approach
  • High sense of responsibility and accountability
  • Mature and assertive professional demeanor

Skills

Customer service excellence Client relationship management (CRM) SAP system proficiency Inventory and stock management Product knowledge and fashion trend awareness Sales and cross-selling techniques Visual merchandising Loss prevention and security awareness Multilingual communication Warehouse and logistics coordination

Experience

Experience in luxury retail sales, client advisory, or stock management is advantageous. Candidates should demonstrate a proven track record of achieving sales targets and maintaining high standards in fast-paced retail environments.

Education

Secondary education or equivalent required. Training in luxury retail, fashion, or customer service is preferred.

Workplace

This position is based in Milano, Lombardy, Italy.

Compensation

The base compensation for this position ranges from EUR 30,022 to EUR 45,000 per annum.

Culture

Miu Miu fosters a bold, intellectually curious workplace where creativity, individuality, and a refined sense of irreverence are encouraged. As part of the Prada Group, the brand offers a dynamic and exacting environment in which teams collaborate across fashion, culture, and contemporary design to shape a distinctive global vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Miu Miu, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Advisor», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Miu Miu

Miu Miu Client Advisor

Milano, Italy

Continue to the application.