Miu Miu Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Compensation
€30,022–45,000/year
Posted
Jun 28, 2026

About Miu Miu

Miu Miu, founded in 1993 by Miuccia Prada and part of the Prada Group, is an iconic luxury fashion house celebrated for its irreverent elegance, intellectual femininity, and bold creative experimentation. As an employer, the brand offers a dynamic environment where heritage, contemporary culture, and innovation converge across design, retail, communications, merchandising, and corporate functions. Miu Miu seeks individuals with refined aesthetic sensibility, curiosity, commercial awareness, and a collaborative spirit. Employees are invited to contribute to a distinctive vision of modern luxury, supported by the excellence, global reach, and rigorous standards of one of the world’s leading fashion groups.

Miu Miu Client Advisor position in Milano combining luxury retail sales and stock management, EUR 30,022–45,000 annually.

Role & Responsibilities

  • Welcome and provide customers with exceptional in-store experiences at all times
  • Develop and maintain client relationships through personalized service, leveraging CRM and digital tools
  • Engage in proactive cross-selling across all departments to achieve sales targets and KPIs
  • Stay current with fashion trends and competitive landscape
  • Demonstrate comprehensive brand and product knowledge
  • Address customer complaints effectively in coordination with line management
  • Maintain shop floor and visual display standards in accordance with operational guidelines
  • Contribute to security measures and loss prevention efforts
  • Ensure proper handling and safety of products and valuable materials in the warehouse
  • Manage daily goods receipt, merchandise arrangement, and stock floor preparation
  • Organize and execute product counting and stocktakes
  • Track product flow through the SAP system
  • Manage product flow during repairs and markdown activities
  • Process returns, shop-to-shop transfers, and e-commerce deliveries according to corporate guidelines

Qualifications

  • Fluent spoken English
  • High affinity for luxury products
  • Strong sense of responsibility
  • Ability to work both collaboratively and independently
  • Organized and detail-oriented mindset
  • Mature and assertive professional demeanor

Skills

Customer service excellence Sales performance optimization CRM and digital tools proficiency SAP system knowledge Stock management and inventory control Visual merchandising Product knowledge and brand representation Cross-selling capability

Experience

Experience in luxury retail or customer-facing roles in a fashion environment is preferred, with demonstrated ability to achieve sales targets and manage inventory systems.

Education

Secondary education or equivalent; additional qualifications in fashion retail or luxury goods are advantageous.

Workplace

This position is based in Milano, Lombardy, Italy.

Compensation

The base compensation for this position ranges from EUR 30,022 to EUR 45,000 per annum.

Culture

Miu Miu fosters a bold, intellectually curious workplace where creativity, individuality, and a refined sense of irreverence are encouraged. As part of the Prada Group, the brand offers a dynamic and exacting environment in which teams collaborate across fashion, culture, and contemporary design to shape a distinctive global vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Miu Miu, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Ambassador», «Style Advisor», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Miu Miu

Miu Miu Client Advisor

Milano, Italy

Continue to the application.