Miu Miu Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 9, 2026
About Miu Miu
Miu Miu, founded in 1993 by Miuccia Prada and part of the Prada Group, is an iconic luxury fashion house celebrated for its irreverent elegance, intellectual femininity, and bold creative experimentation. As an employer, the brand offers a dynamic environment where heritage, contemporary culture, and innovation converge across design, retail, communications, merchandising, and corporate functions. Miu Miu seeks individuals with refined aesthetic sensibility, curiosity, commercial awareness, and a collaborative spirit. Employees are invited to contribute to a distinctive vision of modern luxury, supported by the excellence, global reach, and rigorous standards of one of the world’s leading fashion groups.
Miu Miu Client Advisor at Daimaru Kyoto, Japan. Luxury retail sales role focused on client relationship building and brand ambassadorship.
Role & Responsibilities
- Deliver exceptional client service aligned with the Client Journey Ceremony, creating a warm and refined environment that addresses all customer needs and inquiries
- Drive sales performance, exceeding personal targets and contributing to overall store success through high-caliber consultative selling
- Maintain KPI achievement through sustained excellence in service and sales quality standards
- Demonstrate deep knowledge of Miu Miu's heritage, culture, and brand DNA to enhance client communications and styling recommendations
- Actively acquire and accurately enter client information into CRM systems to build and maintain personalized, long-term client relationships
- Embrace omnichannel principles and actively promote seamless integration across retail and digital touchpoints
- Stay current with luxury fashion trends, competitive market intelligence, and emerging styles to inform client conversations and recommendations
- Manage client feedback and complaints professionally, escalating to management and customer service teams as needed
- Handle merchandise with the highest level of care and respect
- Leverage digital tools to provide integrated luxury experiences, including face-to-face and virtual appointment-based consultations
- Support back-of-house operations and maintain organized stock environments in coordination with store teams
- Execute internal operational guidelines, inventory management, security protocols, point-of-sale procedures, logistics, and corporate reporting with precision
- Foster teamwork through open, constructive communication while championing consistent excellence and Diversity & Inclusion values
Qualifications
- High school diploma or equivalent
- Passionate about fashion and demonstrated affinity for the Miu Miu brand
- Proven client-building and sales experience in luxury, premium luxury, or selective retail environments
- Extensive experience selling Ready-to-Wear, shoes, and leather goods
- Documented experience in external sales (外商) or similar client acquisition activities
- Experience leveraging smartphones and digital platforms for long-term client engagement and promotional activities
- Proficiency in English, Mandarin Chinese, or Korean at business level or above, with business-level Japanese required
Skills
Experience
Sales experience in luxury, premium luxury, or selective retail environments; demonstrated ability to build and maintain high-value client relationships; proficiency with digital platforms and CRM tools for client management and engagement.
Education
High school diploma or equivalent; business-level proficiency in Japanese required; business-level fluency in English, Mandarin Chinese, or Korean preferred.
Workplace
The role is situated in Kyoto, Kyoto, Japan.
Culture
Miu Miu fosters a bold, intellectually curious workplace where creativity, individuality, and a refined sense of irreverence are encouraged. As part of the Prada Group, the brand offers a dynamic and exacting environment in which teams collaborate across fashion, culture, and contemporary design to shape a distinctive global vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Miu Miu, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Fashion Consultant», «Retail Specialist», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.