Miu Miu Client Advisor
Join Miu Miu in Frankfurt as a Client Advisor. Enhance customer experiences in a luxury retail environment. Fluent German and English required.
Overview
Miu Miu, a brand under the prestigious Prada Group, is synonymous with avant-garde fashion and innovative design. As part of a global luxury conglomerate, Miu Miu offers employees the opportunity to work in a dynamic and creative environment, where tradition meets modernity. The brand is renowned for its commitment to excellence and its ability to set trends in the luxury fashion sector.
Role & Responsibilities
- Welcome and serve customers, providing an exceptional in-store experience.
- Maintain and develop client relationships using CRM and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets.
- Stay informed about fashion trends and competitors.
- Demonstrate extensive brand and product knowledge.
- Address customer complaints effectively, liaising with the line manager when necessary.
- Ensure high standards of shop floor and visual display, adhering to company guidelines and stock procedures.
- Contribute to a high level of security and prevent product thefts.
Qualifications
- Fluent in German and English.
- Strong understanding of the luxury retail market.
Skills
Experience
Previous experience in luxury retail or a similar client-facing role is preferred.
Workplace
The successful candidate will be located in Frankfurt, Hesse, Germany. 16 luxury roles are listed in Frankfurt on Cerulean. Across the Hesse region, Cerulean lists 37 open positions. Cerulean currently advertises 375 open roles in Germany, including 9 added in the last 48 hours.
Culture
Miu Miu fosters a creative and international work environment, valuing curiosity and excellence. The brand is committed to inclusivity and diversity, ensuring equal opportunities and a respectful workplace for all employees.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.