Miu Miu Client Advisor

Location
Employment
Full-Time
Seniority
Entry-Level
Posted
Jan 22, 2026

About Miu Miu

Miu Miu, a distinguished brand under the esteemed Prada Group, is renowned for its avant-garde approach to fashion. The Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation, operating across more than 45 countries with a diverse portfolio that includes PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. The Group prides itself on a multicultural workforce, encompassing over 100 nationalities, and is committed to fostering an environment of creativity and excellence.

Join Miu Miu in Bodrum as a Client Advisor, where luxury meets innovation. Be part of the Prada Group, offering an exceptional career in a creative and inclusive environment.

Role & Responsibilities

  • Provide exceptional customer service by welcoming and assisting clients, ensuring a superior in-store experience.
  • Cultivate and maintain client relationships using personalized approaches and leveraging CRM and digital tools.
  • Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
  • Stay informed about current fashion trends and competitors.
  • Exhibit comprehensive brand and product knowledge.
  • Address customer complaints effectively, involving the line manager when necessary.
  • Maintain high standards of shop floor and visual display in accordance with company operational guidelines and stock procedures.
  • Contribute to store security and prevent product thefts.
  • Ensure the safety and proper handling of products and valuable materials in the warehouse.
  • Manage daily goods receipt, merchandise arrangement, and product preparation for sales floor and special areas.
  • Organize and conduct product counts and stock-takes.
  • Track product flow accurately using the SAP system.
  • Oversee product flow during repairs and manage stockroom activities related to markdowns.
  • Ensure compliance with corporate guidelines and deadlines for returns, shop-to-shop transfers, and e-commerce deliveries.

Qualifications

  • Fluency in spoken English; additional languages are advantageous.
  • Strong affinity for luxury products.
  • High sense of responsibility and maturity.
  • Ability to work both independently and collaboratively.
  • Organized and detail-oriented.
  • Assertive demeanor.

Skills

Customer service excellence Relationship building Cross-selling Fashion trend awareness Brand and product expertise Complaint resolution Visual merchandising Security awareness Stock management SAP system proficiency Organizational skills

Experience

Previous experience in luxury retail or a similar customer-facing role is preferred.

Education

Business/Retail Management degree or equivalent is a plus.

Workplace

This position is based in Bodrum, Muğla, Turkey.

Benefits

The role offers the opportunity to work in a creative and international environment, fostering professional growth and development.

Culture

The Prada Group is dedicated to creating an inclusive workplace that values diversity and promotes equal opportunities for all employees. The company is committed to fostering a respectful and fair environment where talent and passion are recognized and nurtured.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Miu Miu

Miu Miu Client Advisor

Bodrum, Turkey

Continue to the application.