Miu Miu Client Advisor
Join Miu Miu in Abu Dhabi as a Client Advisor, part of the prestigious Prada Group. Engage in luxury retail, fostering client relationships and maximizing sales.
Overview
Miu Miu, a distinguished brand under the Prada Group, epitomizes luxury and innovation. The Prada Group, established in 1913 in Italy, is a global leader in the luxury sector, operating in over 45 countries with renowned brands such as PRADA, Versace, Church’s, Car Shoe, and Luna Rossa. The Group prides itself on a diverse workforce comprising over 100 nationalities, fostering a culture of excellence and creativity.
Role & Responsibilities
- Act as a brand ambassador, conveying and promoting the brand philosophy and values to clients.
- Maximize individual and team sales by providing an extraordinary luxury customer experience.
- Capture customer data into the company CRM to maintain and develop client relationships.
- Embrace and promote an Omni Channel mindset.
- Collaborate with colleagues to ensure a consistent exceptional customer experience and contribute to a positive working environment.
- Engage in cross-selling across departments to achieve sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate brand and product knowledge.
- Effectively handle customer complaints, liaising with the line manager when necessary.
- Maintain high standards of shop floor and visual display in compliance with company guidelines.
- Contribute to security measures to prevent product thefts.
Skills
Experience
Previous experience in luxury retail or a similar customer-focused environment is preferred.
Workplace
The successful candidate will be located in Abu Dhabi, Abu Dhabi, UAE. 26 luxury roles are listed in Abu Dhabi on Cerulean. Cerulean currently advertises 152 open roles in UAE, including 3 added in the last 48 hours.
Benefits
Working in a creative and international environment with opportunities for professional growth. Commitment to an inclusive work environment with equal opportunities for all.
Culture
The Prada Group fosters a creative and international work environment, valuing curiosity and the pursuit of excellence. The company is committed to inclusivity, ensuring equal opportunities and promoting diversity as a core value.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.