Mido E-Commerce & Customer Service Coordinator
Join Mido in Toronto as a Part-Time E-Commerce & Customer Service Coordinator. Enhance online customer experiences for a leading watch brand.
Overview
Mido, a prestigious brand within the Swatch Group, is renowned for its precision and timeless design in watchmaking. With a global presence in 70 countries, Mido is celebrated for its chronometer watches certified by the COSC. The brand combines cutting-edge technology with exceptional materials to deliver quality timepieces.
Role & Responsibilities
- Coordinate e-commerce activities and ensure seamless online customer experiences.
- Manage customer inquiries and provide exceptional service through digital channels.
- Support the implementation of online sales strategies and promotions.
- Collaborate with cross-functional teams to enhance e-commerce operations.
- Monitor and report on e-commerce performance metrics.
Qualifications
- Experience in e-commerce or customer service roles.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Familiarity with online sales platforms and digital tools.
Experience
Previous experience in e-commerce or customer service is required.
Workplace
The role is situated in Toronto, Ontario, Canada. There are currently 64 open positions in Toronto on Cerulean, with 1 added recently. Within Ontario, Cerulean currently features 79 open roles, including 3 recent additions. Across Canada, Cerulean lists 210 open roles — 5 of them newly added.
Culture
Mido fosters a culture of precision and innovation, valuing quality and timeless design. As part of the Swatch Group, employees enjoy a dynamic and collaborative environment that encourages growth and excellence in the watchmaking industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.