Michael Kors Store Manager (Outlet)
About Michael Kors
Michael Kors is a global luxury fashion house known for ready-to-wear, accessories and leather goods. The brand is part of Capri Holdings, a multi-brand luxury group including Jimmy Choo and Versace, offering broad cross-brand career mobility and exposure to international retail operations.
Michael Kors Store Manager (Outlet) in Sevierville, TN — lead a retail team, drive omnichannel sales and deliver exceptional client experiences.
Role & Responsibilities
- Lead, mentor and develop the store team to deliver an elevated client experience and achieve sales targets.
- Recruit, hire and retain top retail talent; manage performance and foster career development.
- Drive sales through proactive planning, business analytics and targeted productivity initiatives.
- Execute omnichannel strategies to maximize revenue using available digital and in-store tools.
- Maintain operational excellence across merchandising, inventory control and store processes.
- Generate local foot traffic through community engagement and brand-appropriate outreach.
- Demonstrate flexibility and multitask effectively within a fast-paced retail environment.
Qualifications
- Minimum 2+ years of proven Store Manager experience in retail, preferably in fashion or luxury outlets.
- Strong leadership with demonstrated ability to recruit, coach and retain high-performing teams.
- Proven track record of driving sales through analytics and strategic planning.
- Customer-service obsessed with a passion for styling and brand representation.
- Technologically literate with experience leveraging omnichannel retail tools.
Skills
Experience
At least 2 years of relevant Store Manager experience with demonstrated success in leading teams, driving sales and managing store operations; prior experience in fashion or luxury retail strongly preferred.
Education
High school diploma or equivalent required; bachelor's degree in business, fashion merchandising or related field preferred.
Workplace
This position is based in Sevierville, Tennessee, USA, within easy reach of Knoxville.
Benefits
Cross-brand discount; clothing allotment; competitive paid time off; internal mobility across Capri brands (Michael Kors, Jimmy Choo, Versace); exclusive employee sales; paid parental leave; 401(k) match.
Culture
The brand fosters a creative, fast-paced and entrepreneurial retail culture focused on design, client service and commercial performance. As part of Capri Holdings, employees benefit from cross-brand collaboration, international mobility and a fashion-forward workplace that values initiative and leadership.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Outlet Boutique Manager», «Retail Operations Manager», «Client Experience Manager», «Boutique Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.