Michael Kors Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 3, 2026
About Michael Kors
Michael Kors is a global luxury lifestyle brand known for contemporary ready-to-wear, accessories and footwear. Operating as part of Capri Holdings, the maison combines fashion-led product innovation with large-scale retail operations and a strong emphasis on global brand presentation. As an employer, Michael Kors emphasizes fast-paced retail execution, visual excellence and internal mobility across the Capri portfolio.
Michael Kors Store Manager — Norfolk, VA. Lead the outlet team, drive omnichannel sales and deliver elevated client experiences.
Role & Responsibilities
- Lead, coach and develop store team to deliver an elevated client experience and achieve sales targets.
- Recruit, hire and retain top retail talent while fostering a high-performance, customer-focused culture.
- Own day-to-day store operations and ensure operational excellence across merchandising, inventory, loss prevention and visual standards.
- Analyze sales and productivity metrics to build and execute strategic plans that drive revenue and profitability.
- Activate community and local marketing initiatives to generate footfall and strengthen brand presence.
- Drive omnichannel sales by leveraging available digital tools, clienteling and point-of-sale resources.
- Manage staffing, scheduling and compliance with company policies and retail calendar peak periods.
Qualifications
- Minimum 2+ years proven Store Manager experience in retail, preferably within outlet or specialty fashion environments.
- Authorization to work in the United States without employer sponsorship.
- Fluent in English (reading, writing and verbal communication).
- Flexible availability to work weekends, holidays and peak retail trading days.
- Strong track record in recruiting, performance management and team development.
Skills
Experience
At least two years of direct store management experience with responsibility for driving sales, managing staff, and executing retail operations; outlet or fashion retail experience preferred.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management or related field preferred.
Workplace
The successful candidate will be located in Norfolk, Virginia, USA.
Benefits
Cross-brand employee discount; clothing allotment; competitive paid time off; internal mobility across brands; exclusive employee sales; paid parental leave; 401(k) match.
Culture
The workplace is fashion-forward and fast-paced, valuing entrepreneurial leadership and a strong focus on client experience. Team members are expected to be hands-on, collaborative and adaptable, with opportunities for mobility across brands within the Capri Holdings group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Outlet Store Manager», «Retail Operations Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.